Ordered our food wasnt on a busy night maybe 2 or 3 people behind my party. Wasnt a big meal but had a total of 3 drinks 2 out of the 3 drinks were freezes. Recieved the large soda right away sat down thinking our name would get called again for the freezes but it wasnt. Stood at the counter for 15 minutes waiting for someone to ask if I needed something. All while the customer behind me were being served. Finally once the lady who took my order came back up to the register to take another order. I butted in before she could say can I help you to the customer and told her that my daughter and husband ate thier entire meals WITHOUT thier drinks! She finally gave me mine and when it came to the other flavor freeze she stated I cant give that one to you cause its in defrost. I just explained to her that i ate my entire meal witj no drinks and this is all she said. I kept my composure and asked for a large soda instead. Get it together or work on the customer service. I shouldnt be stared at for 15 minutes by all the employees before having to say i...
Read moreWent in because we had a trailer and wouldn't fit in drive thru. I wanted the cheesy taco and was told we don't have that. Ordered on the kiosk after figuring what we all wanted and after 5 minutes they gave us our drinks. Another couple came in to order their food and ours still wasn't up yet. Husband took drinks out to waiting family and seen truck in drive thru. I saw truck leave drive thru and we still had no food. Employee said I know I'm making your food now and we had already been there about 15 minutes so far. Another person came to order and all three of us ended up getting orders at the same time, well after they took care of everyone in the drive thru first. So disappointed as there isn't many choices for fast food in minocqua to begin with on that...
Read moreThe employee forgot to give me back my debit card and I spent most of the day stressing out and thinking I lost my debit card -- tried calling the restaurant and they unfortunately have the phone off the hook so nobody can leave a message -- I then had to run back 12- miles away from my home - their hours said open until midnight - i arrived at 11:00 that night - only to find an employee mopping the closed establishment - I then had to keep know on the window to get his attention -- and found out - that the employee put my debit card in the safe-- was never apologized to - for the inconvenience and was never comped anything for all the stress and trouble...
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