Bobo's Cafe — Restaurant in Town of New Castle

I had high expectations for Bobo's Cafe with its prime location and its friendly ambience. I ordered the Hot Chick sandwich with grilled chicken, and my companions ordered the Tommy Thickles grilled chicken with pickles and The Heritage sandwich with mayo, which was like a club sandwich. We dined outdoors at the tables provided. Fortunately, it wasn't too sunny as there was no umbrella for our table. The Hot Chick arrived with breaded chicken, so I pleasantly reminded the server that I had ordered grilled. A few minutes later, the sandwich arrived with blue cheese and cabbage slaw as promised. I . However, it fell short of my expectations. The chicken patty was near room temperature or maybe a touch cooler, and a bit rubbery. It appeared to have been grilled earlier in the day. The bread was a bit dry. I had asked for the hot honey on the side and frankly, it was much more sweet than hot so I did not put it on the sandwich. So, not exactly what I expected but I did enjoy the flavor of the chicken with the blue cheese. My companion said the turkey sandwich was "OK" and my other companion said the pickles were not really pickles but more like small cucumbers. I might return to try other sandwiches because the location and ambience are so nice and convenient to the train station...

I love coming to Bobo's because they offer a ton of gluten-free and dairy-free options, which can be hard to find. There's always something on the menu I can enjoy!

Highlights:

Gluten-Free & Dairy-Free Options: Their menu has plenty of choices for those with dietary restrictions. Coffees and Beverages: Their coffee and beverage selection is fantastic. You really can't go wrong with anything here. I especially love their frozen chai with espresso. Convenience:

Parking: There's parking available outside, making it easy to visit. Seating: They offer both indoor and outdoor seating, so you can choose based on your preference. Pre-Ordering: You can pre-order through their website, which is super convenient. Service:

The service is always quick and efficient, adding to the overall great experience. Bobo's is a reliable spot for delicious, accommodating food and drinks....

I usually love BoBos but be aware, there is no way to use a gift card in their own app. I placed an order via their app which requires a default credit card and put a note in there with all of the gift card information saying please do not the charge the card. Please use the gift card instead, and when I arrived to pick up my order, not only was the credit card charged which it seems happens automatically, however the manager on shift had a long explanation as to why it would be way too difficult for him to refund my card and place the order on the gift card. This is very frustrating as the only reason the order was placed was because I received a gift card. Additionally, from my experience in retail, it is not at all difficult to refund the credit card and redo the water for the gift card. Terrible show of customer service for a place that I typically...