Dunkin' — Restaurant in Town of New Windsor

I had placed my order inside at 2:30pm on 09/27/23. A young hispanic man had took my order. He had one air-pod in the whole time and could barely hear me cause of it, which resulted in him placing my order incorrectly. When I had went to pick up my oder after he slammed it on the counter I noticed all of my food was cold. And the snackin bacon was barely full. I had told him I wanted two orders of everything bagels with cream cheese toasted and cut in half. But I had received two order of mini bagels cut in half. I told him and he said nothing. So I had told the other associate about the food and told her about his attitude. She said she would take over but he came over slamming everything while he re made the order. Ignored her completely when she said she could do it. And then slam the items on the counter after he finished. I understand people can have a bad day but that attitude was disgusting and unnecessary it took a lot out of me to not tell him off especially with how he acted towards his co worker. Hopefully something is done cause that attitude will create a hostile work...

Dunkin donuts introduced it's Midnight dark roast a long while ago and for me it's there best coffee and only hot coffee I'll buy at their shops. That being said, while it's a quick brew, some Dunkin' employees have mentioned that they are supposed to brew a fresh pot every time someone orders Dunkin' Midnight, even if it's just one cup. But they don't! Instead they'll sell you whatever cold, rancid and sickening cup size you order and lie to you if you question it's freshness. Normally I'll have 1 to 2 cups of coffee in a day. The days I want that second cup is because I'm rushing, really need the boost and/or the warming comfort to carry on with my appointment(s). Being met with a major disappointment from one of the ELEVEN Dunkin Donuts available within my local travels wasn't enough on Monday, April 1st I got sick immediately following the coffee that wasn't freshly brewed. The Midnight has a premium price of at least one dollar more than the regular brew, out of ELEVEN shops only one follows protocols (on occasion), now food borne illnes...nothing is worth...

Clean, ample parking, rest room, practices safe social distancing.

Zarif is awesome and seriously makes the coffee to perfection every single time. I drive all the way from Monroe just to go to this location. He's fast and professional.

Jada another employee (new to me) is really nice and remade my drink after I ordered wrong. She made it delicious and without making me feel uncomfortable. Fast and delicious 😻.

I would highly recommend people to go to this location. If you are looking for a dunkin that actually makes good drinks, friendly, and are...