BRENDOS — Restaurant in Town of North Hempstead

I’m highly upset with the food I received. First of all I ordered Disco Fries because I’m a VEGETARIAN! I made sure to look at the menu before I ordered anything. They gave me loaded fries instead of disco fries- which has BACON in them. AGAIN I AM A VEGETARIAN and I didn’t even get to chance to look at the bag because I was told my order was going to take 5 mins but in reality it took 15-20 mins which is what led me to rush out of there without checking. I also ordered Mac cheese and I would say the container was half empty. I wasted my money and time. Very disappointed and upset and will NEVER eat from here OR recommend.

Update: I could’ve easily worked with the owner if he was willing to sort the problem but unfortunately he didn’t make an effort. If he was nice enough to take the initiative and reached out I would have more than willing to deleted the review. But you can’t fix bad service 🤷🏻‍♀️ it’s mind boggling to me that all I’m getting in return is a bad attitude when my order was wrong which I payed for. And the pictures are proof of it. Absolutely not fair especially to people with dietary restrictions. I have absolutely all the right to be upset because I took a bite out of something that makes sick.

P.S. There’s a difference of taking accountability and trying to make things right than making a mistake and being stuck up and rude about it. You’re talking about being a small business if this is how you handle upset customers by poking them more especially when they are not in the wrong that says a lot. GOD BLESS you and your business lol because you’ll be needing it more. The fact all I was looking for in this situation was you reaching out, apologizing and just refunding me. THATS IT! Giving me a wrong order might’ve been an honest mistake but your attitude and ignorance isn’t. I am not being aggressive at all but I will say that I am very upset. I can easily get over this being an honest mistake but the fact that you’re being nasty about it and in a way mocking my dietary issue and even religious situation is what’s not making me get past this. I’ve seen other comments we’re people are upset about the food and have even threatened to make you liable for medical expenses and you’re making amends with them and here you are being so disrespectful to me. I simply do not understand why there’s a difference in how you...

So this is my third time here, and I usually wait this long before I give a review. About 3 years ago, I read about Brendo's in Newsday. Owner seems like a decent guy, veteran, small business advertising food that I want to eat. Sold, I'm coming.

We sat at a small table 2 or 3 years ago. We got about $115 worth of food in 2022 money, and had a bunch of really great stuff. Burgers, cheesesteak, vodka chicken parm, fries, onion rings, and one other sandwich, I forget. Food was excellent.

Was driving back from NYC a year ago and needed lunch, dropped in and grabbed a cheesesteak and fries. Again, awesome cheesesteak.

Today I had my daughter with me as she was home from school for an MD appt, and she wanted lunch. She's 10, so I said "What do you want, lets get it." Cheesesteak and onion rings were her requests, so while we have a few great options near us, we were half way to Brendo's (we live in Suffolk) so I said lets go here. My daughter again rates the wings as "thats the best" and the cheesesteak she gave a 9/10. (I did ask why not 10/10, and she did give an answer but I'm going to reserve the answer to that because the palate of a 10 year old isnt well developed lol.) She rates it high tho, as do I. Really, really great cheesesteak and wings.

Honestly, great food and they seem to have renovated recently and have a full bar. 5 or 6 really good drinking tap beers, nice specials. If I lived in Williston Park I'd probably be here every day.

Service 10/10. Trying to figure out what they're doing wrong here, and I can't...

I was so excited to try this place…even forced my friend to come here…but what a miss. First of all it’s a hot summer day, and no ac…we had to sit outside since it was cooler than sitting inside. The one table was dirty, and I cleaned it myself using a napkin. Now onto the sandwiches…I’ve had so much better at even subway. For two sandwiches at $32 boy were they skimpy. The vodka chicken parm barely had any sauce, and it didn’t even taste or look like vodka sauce. The chicken cutlet was good but very thinly sliced…and barely tasted any mozzarella cheese. I should have taken a picture to post here to show how pathetic it was. Maybe it was my unlucky day, and the kid making my sandwich was delirious from the heat. The next sandwich was the Luca Brasi. I’ll admit that was tasty, but again felt very skimpy with the amount of meat and condiments. One part of the sandwich I took a bite in didn’t even have meat or anything, it’s like the meat was just slapped on covering only 3/4 of the bread. Overall I was highly disappointed and probably won’t be coming back here. I prefer Jersey Mike’s, or Mamma T’s for a good old fashion chicken parm with real...