McDonald's — Restaurant in Town of North Hempstead

Haven't eaten at McDonald's in quite some time. I must say the restaurant's new renovations look quite modern and nice. They even have a table designated for handicapped, the restaurant is wheelchair accessible. Bathroom is extra large, not sure why they didn't create two stalls. The water pressure barely comes out. I downloaded the app for time constraints. It doesn't charge your card until you type of transaction, pick up, eating in etc. But, if you want to add or remove part of your order the staff didn't seem to know how. So, they just gave me a large order of fries for free, that was a nice courtesy. Other than that, they app worked great. I received my food after providing my order number. I ordered Chicken McNugget meal. The Chicken McNuggets were over cooked and the fries were i a large size box. But, the actual amount given was a medium fry and, it didn't quite fill the box it's packaged in. I saw this after I stood the box up on my tray. I was sharing them with someone else. The fries were fresh. But, something unusual occured, they had no taste. I ordered a Peach Lemonade Slushie, made by Minute Made. It was over the top sweet. After eating my meal and letting the drink sit, it toned down the sweetness. I was able to drink it and enjoy the taste. The restaurant was full with nice spacing between tables, and bench seating. A table full of young people was in the rear. Near the door was a table full of older women having a chat. Party of two and single patrons was represented well. Great relaxed, semi quiet atmosphere. Observed friendly staff extending themselves to the patrons, bringing them their food with a smile or making suggestions. I won't be back anytie soon. But, it made a nice...

I rarely rate McDonalds because the chain at least in terms of food is basically the same wherever you go. Service and atmosphere is what differentiates the franchisees.

Hence, my brief review: I entered the McDonalds with my daughter and I saw all the self order kiosks that are now ubiquitous to fast food places--- I despise them! So impersonal. I think the manager saw my disdain and invited me over to his counter. This gentleman was so pleasant. I love manners and good customer service. I always order a happy meal and a strawberry banana smoothie for my daughter, but the manager said it wasnt necessary as he substituted the apple juice for the small smoothie. He also made my coffee light and sweet and asked if it was to my liking or else he'd make me another one.

I was shocked that I didnt have to explain what light and sweet means like I usually do at fast food places. I usually get a blank look expression from some teen and if I am lucky I might get a grunt.

After I was served, I noticed how clean the tables and floors were. Usually theres evidence of ketchup somewhere, but not here.

If.I am ever in the area and looking for a happy meal, I will...

I’ve never had a problem with this mcdonald’s until today. i went through the drive through and they told me to sit aside in a parking space to wait for my food. about 4 cars drove by past with all their orders. then i finally got my order and went back to work. right when i got to work my boss noticed that his food and drink was missing. i went back and was very respectful and explained they forgot the food and drink. they denied the food missing and swore they put it in the bag (it was not there) and i told them this isn’t my food it’s my boss’s so i would appreciate them giving me the food and drink they forgot. then, 3 women started talking bad about me in spanish thinking i didn’t understand. they nothing good to say. i find it extremely disrespectful and messed up that they talked bad about me in spanish and assumed i didn’t understand it because i’m a young white girl?? absolutely ridiculous and would rather drive 10 minutes to a different mcdonald’s to be treated...