Sullivan's Quay — Restaurant in Town of North Hempstead

This is a great place for adults. Our young server was engaging and super confident, which I really prefer-- even if it borders on arrogance-- I feel most comfortable when I know I'm more likely to have my feelings hurt than hurt someone else's. I'm also a very weak person who cannot even make the decision of what to eat-- and our server's happy attitude gave me the notion to further engage and ask for a recommendation-- which I took. And though usually I hate to do so, I even pushed for a subsitution-- for the fries-- I asked what else I could get and he put me down for the mash-- even though i really wanted a salad or vegetable. But even though that might have been available to me, I knew to just accept the mash (I really don't like potato anything). This is because I'm born and raised in NY-- and even though this restaurant is not in NYC (most places in NYC aren't really for people from NYC) it was a great NY moment-- because our fast-paced, adversarial environment can actually foster civility, engagement and grace better than anywhere else-- it's even ok to be a pain in the a$$ as long as you're quick enough and acknowledge the value of someone's limited time and attention and just move forward-- and just take the mash-- which was good-- really elevated by the jus of the French Dip sandwich that is made with short rib-- excellent recommendation, excellent service.

To further clarify this as praise for our server I'll say that he astutely read the room as this was a guy's night out for some casual beers and grub-- if you're thinking about bringing grandma I'm sure he'd be...

I recently had the pleasure of dining at a a local gem: Sullivan’s Quay. From the moment I walked in, I was greeted with a warm smile from the lovely Faye, who showed us to our table with such grace and charm.

Throughout my meal, Faye was attentive, friendly, and incredibly knowledgeable about the menu. She took the time to explain each dish in detail, making recommendations based on our preferences, and even went out of her way to accommodate my dietary restrictions.

It was clear that the staff take great pride in their work and genuinely care about customers' experience. We were made to feel so welcome and valued, and I can honestly say that service was a highlight of my evening.

As for the food, it was absolutely delicious! I couldn't resist trying the shepherd's pie, which was tasty.

Overall, I highly recommend this Irish restaurant, and I can't thank Faye enough for making my dining experience such a memorable one. Her warm personality and exceptional service truly elevated the entire experience, and I can't wait to come back and see her again.

UPDATE: I returned on Friday and had a...

One Star - Awful Service and Rude Staff

My friends and I visited this bar around midnight last night, and it was a terrible experience. Despite our group of seven being there for drinks, the service was shockingly inattentive. The bartender seemed more interested in chatting with someone else than taking care of her customers.

What really made the night go south was the bartender's attitude when we paid our bill. She actually complained that the tip wasn't high enough and demanded more money! To add insult to injury, she told us to leave because she wanted to go to sleep. My friend ended up giving her more money just so she would stop yelling at us and complaining that she stayed open two hours after just for us which was not the case.

Honestly, I've never encountered such rude and unprofessional behavior. I would definitely not recommend this bar to anyone looking for a good night out. Save your money and go somewhere where the staff actually appreciates...