Friendly's — Restaurant in Town of Oyster Bay

I was so excited to bring my boyfriend and his mother to Friendlys which was their first time visiting this particular chain of restaurants. I have fond memories of frequenting friendlys until my locations closed up in Western New York and stopping by here after the beach seemed like the perfect idea. Unfortunately, the food was served cold, the sundaes were served in fribble cups, while everybody else in the restaurant which had plenty of customers had the sundae dishes and fantastic service. I knew this was a mad idea as soon as we learned they wouldn’t give us cream with our coffee only skim milk. The coffee was so disgusting 🤮 Our waitress was extremely flippant and spent a total of 15 seconds total with us and not even a smile welcoming us. I mean for the entire stay, not just the order. We got our food and I was so shocked. The tuna melt had almost no tuna on it, the cheese on the loaded fries was crusty and discolored, and we couldn’t even get an extra moment to ask for sauces for our fries. Also on our appetizer plate the sauce holders were placed directly on top of the quesadilla, which was disgusting. Health hazard! We felt we were mistreated by the staff here especially our waitress who was wearing yoga pants, while everyone else in the restaurant got personalized kind service by the experienced waiters. The quality of this establishment is very very poor. The table we were sat down on even had marker streaks all over and it was honestly just completely depressing. Not even a “can I get you anything else” and at the end she threw the check on the table not even stopping to say thank you for coming in. I felt embarrassed by this experience and I’ve gone to Friendlys 100s of...

Really disappointing to walk into this place for the first time since my Farmingdale location closed awhile ago. My son requested to have his birthday dinner here and I had to apologize to him as we left. We walked in at 9pm and the young girl standing 10 feet away behind the ice cream counter looked at us and went right back to staring at her cellphone. Not even a greeting or a mention that someone would be there to seat us shortly. The restaurant was empty except for a few tables btw. We waited five minutes until a young man behind the counter talking with some friends noticed us and seated us. Our waiter who was obviously in a rush to go home immediately took our drink order before we even looked at the menu. My son asked for a kids menu and rather than a courteus nice reply to an 8 year old he says "well gimme yours first". I asked for sweet tea which he confirmed then brought me unsweetened tea. When I told him of the issue he insisted I never said sweet tea? Then he brings me mango tea. 2 minutes later he was looking to take the order. Order a couple appetizers and just 2 more minutes later he returns to say the apps would be right out and wanted the dinner orders. Mac and cheese burger had a spoonful of burnt cheese, 3 pieces of Mac on an overcooked burger with a stale looking bun and small amount of fries. He never even asked how we wanted the burger cooked. A barely any Pastrami melt with 5 small onion rings and a side of cold broccoli cost me 22$, my son's Mac and frank was a tiny serving of Kraft Mac with a cold microwaved hot dog. Waiter never offered dessert, just asked if we wanted boxes and gave me a bill. I paid 105$ with tip to never come back. The order #...

I really love friendly’s but this visit was particularly bad, though I can’t say this is the first time I’ve had these issues at this location. We were seated promptly, which we appreciated, but right offf the bat it took us around 15 minutes to get asked our drink orders. We then placed our food orders as well, and were informed that they were out of the fishamajig and the Mac n cheese. Okay, fine, things happen. Three people in our party ordered sides of mashed potatoes, one of us ordered fried pickles, and one of us ordered 6 wings. It took about 30 minutes to come out, and when it did we were missing the aforementioned foods and were reassured it would just take a minute. The rest of our food didn’t come out until we had finished our entrees and waited an additional 10 minutes. Our entrees were very tasty. The buffalo wings we’d waited for were ice cold, and the fried pickles were doughy. We then ordered ice cream, which took about 20 more minutes, and one of the ice creams we ordered was forgotten. I had to go up to the counter to tell them about the missing ice cream, because our waitress was busy with other customers. Our waitress was very kind and doing the best she could, they just seemed to be understaffed. We were there close to two hours. We probably won’t be...