Jersey Mike's Subs — Restaurant in Town of Oyster Bay

I love the product, but Jersey Mike's as a whole, especially this location, needs to do better with cross contamination.

In this day and age, we have people of all different religions, allergies, restrictions, etc.. Please try to be mindful of these things. If I order a vegetarian sandwich or a tuna sandwich, I would highly prefer that meat does not touch my sandwich. Instead, I have to worry about them slicing my cheese right after they sliced meat. Or picking up pork for another sandwich and proceeding to handle my sandwich with all the drippings.

Its unacceptable. I shouldn't have to be awkward and be that annoying customer to ask them to change gloves. They should all be mindful of this. MEAT SHOULD NOT TOUCH NON-MEAT ITEMS, whether its vegetable or seafood.

At the same time, non-meat items should not be contaminated by meat items - so cutting cheese on the meat slicer is unacceptable. There is another meat slicer by the wall, why not use that for cheese only?

The contamination issues really make me not want to come back. My Tuna Sandwich smells like Roast Beef right now. $20 for a sandwich is PREMIUM COST. So least they can do is be mindful and make it carefully.

And another pet peeve would be when they make a meat sandwich and all the juices are on the counter, instead of cleaning and starting fresh, a lot of times they just put my NON-MEAT item on top of all the juices from the meat sandwich and assemble it. That's ridiculous. Come on fellas, AVOID CROSS CONTAMINATION. I can't imagine even the franchise agrees with these things. Maybe they "don't care" but these things should be done in order to ensure proper protocols.

Another thing I noticed, they added lettuce to a sandwich, which had ham or what ever. Some of the lettuce fell off onto the counter, so all they did was took that part, and add it back to the lettuce container. Do you understand what they did? The meat juice-contaminated lettuce was mixed in with the...

The food itself seems pretty good. I could take a crisper bread.

What's really irked me is I did not realize, even after ordering mayo on a foot-long sandwich, that I was still having it however Mike likes it. HE wasn't paying...

My order info was not conveyed from the register to the sandwich maker. And even after I told him, as well - before 'the juice' was on the sandwich - I still got O&V added. When I mentioned it, the clerk replied "I was going to put mayo on the top piece of bread". Really? Who does that?

I am not a regular. I did not know I have to to defensively ASK to NOT add these things ("the juice", I later surmised), or even that they WERE going to add these things to begin with. PLUS spices?!? I learned this while my sandwich took a bath. In New York, we don't automatically add mustard to burgers. And sandwich folks people put onto hero sandwiches only what you ask them to. Not what Mike wants. Roast beef, lettuce, tomato, mayo, salt, and pepper, is not a standard NJM shop sandwich, not a menu item, and should not get anything ELSE added. It's that simple?

I took the sandwich... I tried it... I didn't enjoy it. There's still 3/4's left...

Probably won't be...

Jersey Mike Good Sandwich great product top A+ . But horrible oblivious staff at this location . Customers walked in to the store no acknowledgement, no greeting by staff . You wait standing there 15 minutes until they ask you what you want to order . One or two people were busy preparing sandwiches the rest of the staff especially the two heavy set girls in the back were doing absolutely nothing just chatting while the customers were waiting to place an order .Are they there for show or to work ? If you have customers waiting non busy staff should jump in and help their co workers and offer service to their customers not gossip and giggle . After your sandwich is ready they don't even ask you, if you would like a soda or some chips make it a meal , Its as if they don't want to be bothered . Management should get a handle on this as other customers reviews complain about this problem as well . Read below other...