Las Delicias Latinas — Restaurant in Town of Oyster Bay

I really wanted to give this place a good review but I can't. I will say the food is excellent. No complaints there but they did something very shady and unscrupulous to my gf and I.

I placed a lunch order that should've cost no more than $25 but when I came in to pick it up it was $41. I noticed the amount of food was enough to feed 4 people and not two. So I asked for a receipt and they asked for my cell # so they could text it. The text came thru and the receipt was not itemized so I could see what I paid for. Instead it was a generic receipt for $41.

So I had my gf call them and she asked why the bill was so high. My gf ordered an order of maduros (plantains) and an order of fish with rice and beans. Instead of them giving us a single order they put the special large quantity orders and tried to cover themselves by saying they thought she meant she wanted the large size. That was their opportunity to offer a partial refund or something on the house on a return visit to right the wrong and show true customer service. But they did not. I understand the COVID-19 shutdown has a lot of restaurants financially in the red but you don't counter attack by ripping off your customers.

Those kind of sketchy and greedy antics is why I'm giving them a low rating and will never order from them again or...

Whoever is working at the front to answer the phone should get fired. Language barrier was understandable but after she did not understand what we were ordering, instead of handing the phone over to someone who might have a better understanding, she hangs up without a word. After calling again and being hung up, we used a different number and she would pick up the phone and hang up. We waited 10 min to call again with different number and she answered and started taking our order, but after hearing the similar order we did she hung up and we never had a chance to order. I read the food is good but sadly we were unable to get any because of a worker who is being paid to not do her job. She...

Called one night to order food. Lady said they didn't have tamales and one other thing I wanted to order. Was not accommodating or friendly on the phone. I will give my business to other similar places in the area that conduct business better. I really wanted to try this place, maybe I'll give it another...