Patrizia's of Long Island — Restaurant in Town of Oyster Bay

I really had high hopes for the Patrizia’s chain. I am so disappointed in my experience. I called in mid October to book my birthday party here for the first weekend in November. Upon calling, I was told that they were doing seatings. I agreed under the impression they were doing this to make the transition between seatings smoother. I asked the gentleman helping me to please confirm the price if I added the tax and 20% gratuity per person (I was letting my guest know the price ahead of time). He assured me that the price per head would be $70.14 per person. A few days before the event a young girl called me to confirm the headcount and Told me that they would need to sit us at two separate tables of 12 each because of Covid restrictions. I told her I was not made aware of this when I originally called but understood. As we pulled up, on the day of the event, we saw a huge crowd of people standing outside the restaurant very closely packed together. We parked in the back of the restaurant and walked through to the front. It was clear to me by walking through that the earlier seatings were not anywhere near done. I introduced myself to the hostess and she instructed me to wait outside as our table was not ready. At this point it was already 8:30 PM (our reservation time). After 10 mins I decided to walk back in and ask the status of my table. She told me that one out of my two tables was ready and I could sit half of my party. This confused me and I explained to her how rude that would be the only invite half of my guest is it until the other have to wait. She agreed and walked my whole group to the back tent where one table was cleared but incorrectly set up. The other table that was supposed to be ours still had people sitting at it. I realized that one of our tables was set up for 16 seats and the other smaller table was for 6 people. At this point I was getting really annoyed because it was way past our reservation time and this was supposed to have been worked out. She called for the bus boys to rearrange the table who incorrectly set it up again and ended up just giving us one long table set for 21 people. The waiter who was very nice came over and introduced himself. After confirming the menu I explain to him that the final headcount was 21 people 20 of which were already the restaurant. After finally sitting down I realized there was no bread water or wine glasses on the table. Part of the package I had chosen was unlimited alcohol so everything should have been set up. After trying to get someone’s attention and successfully asking for everything multiple times, food slowly started to come out. When the final bill came I paid it and didn’t realize till the next day how off the math was. The final bill ended up being way more than what was previously discussed and after calling the restaurant and explaining my frustration they realized they charged for one extra person and put on shots that one of my guest had ordered and asked for a separate bill when ordering them. I explained to them that the lack of organization and miscommunication among staff members made the night unenjoyable. Not to mention, the numerous amount of health violations that this location would be facing if a health inspector or someone from the CDC walked in. The place was incredibly overcrowded and no rules or regulations are being followed to maintain social distancing. They literally have glasses lined up on the wall parallel to the restrooms where people wait in a VERY narrow hallway. To fix this discrepancy the manager did offer me a $100 gift card to use at a later date.

We just attempted to use this gift card this week and had yet ANOTHER issue. Feel free to look at my Patrizias Hicksville review for details. In summaryC attending an event at Patrizias is a literal health hazard. It’s not enjoyable and certainly...

“Napkin-Fueled Madness and Meatballs: A Night at Patrizia’s”

If you’ve ever wondered what it would be like to attend a wedding reception in the middle of Little Italy during a blackout but with full lighting, loudspeakers, and an endless supply of red sauce — look no further than Patrizia’s of Massapequa.

From the moment you enter, you’re hit with the aroma of garlic, olive oil, and just a hint of mild chaos. The hostess smiles sweetly as she leads you to your table — which is somehow simultaneously yours and also belongs to seven other strangers who are now your cousins.

Within five minutes, the first “Happy Birthday” breaks out. And not your average Applebee’s clap-along. Oh no. This is a Neapolitan opera-meets-disco fever rendition, complete with synchronized napkin twirling that makes you question whether you’re at dinner or a pep rally for mozzarella.

And it doesn’t stop there. Every five minutes like clockwork — BAM — another birthday. Who knew so many people were born on the same day in Massapequa? At one point, I started to suspect people were lying just to get the cannoli attention. I began to consider claiming it was my cat’s birthday just to get in on the action.

The waiters? Certified hype men. These guys don’t just serve pasta — they serve vibes. They dance, sing, and may or may not be related to someone in the back making your baked ziti. One server somersaulted past me with a tray of calamari. Not sure if that was intentional, but I respected the commitment.

Now the food — molto Italiano. Mountains of penne vodka, enough fried calamari to fill a kiddie pool, and brick-sized hunks of eggplant parm that made me question my commitment to cardiovascular health. Every dish arrives like it’s making a dramatic entrance on a red carpet — glistening, flamboyant, unapologetically saucy.

By dessert, I’d locked eyes with a stranger across the room. We didn’t speak, but the look said it all: “We’ve been through something tonight.”

⸻

Final Verdict:

Patrizia’s isn’t just a restaurant — it’s an experience, a ritual, a fever dream of marinara and birthday chants. You don’t go to Patrizia’s for a quiet meal. You go to lose control, twirl your napkin like you’re trying to land a rescue helicopter, and wake up the next morning smelling faintly of garlic and poor decisions.

10/10, will bring...

If I can save even one person from booking a party at Patrizia’s Restaurant in North Massapequa, this review is worth it. I booked a private room and was misled from the start — they told me the minimum was 65 people but failed to mention they meant 65 adults, not including kids. Just days before the event, I confirmed details in person, was told not to worry, and was assured staff tips were included.

On the day of the party, the staff was inattentive, the food arrived cold and subpar, and the portions were small — the plates were noticeably underfilled, as if they were cutting corners on every dish. They didn’t even put out the desserts I had specially brought until the party was almost over, claiming they hadn’t been told, and they barely cut the cakes for guests — leaving me stuck with all the leftover desserts.

Worst of all, the final bill was nearly double what I expected, thanks to hidden gratuity fees and their misleading ‘minimum adult’ count. When I complained, management was rude, dismissive, and mocking — and despite promising a refund, they never sent it.

I even took them to court, and they ended up settling with me through a mediator before the case ever reached a judge

The management here is disrespectful, dishonest, and only cares about getting your money. They mocked me, tried to intimidate me, and showed zero care for the customer. If I were the owner, I’d be ashamed to have people like this representing my restaurant. Do not book a party here. Go somewhere else that actually values...