Salvatore's Old Fashioned Pizzeria — Restaurant in Town of Parma

Unfortunately this is another business that won’t make it in Hilton. I have been to many Salvatore locations and this by far is the worst. The first time I went, I ordered 2 subs on a Wednesday night. Myself and my girlfriend waited 45 minutes and then asked for an update on our order. We were told 5 more minutes. 20 minutes after that, I asked again. I was told that they didn’t even see my order. The girl at the desk proceeded to dig through the garbage to find it. She found it and then told me it should be ready in 20 minutes. An hour and a half we waited in the restaurant for only 2 subs. Cold subs by the way. Today, we tried again. Two subs, fries and pickle chips. Timing wasn’t bad. We ordered online this time. I called 30 minutes after ordering to verify that the food was ready. I was told 15 more minutes. No big deal, it’s a Friday night. I go to pick up the order and we are missing the pickle chips. Not fried pickles but pickle slices on the side for our subs. I was told that they don’t do that there and they could credit us the $2.00 in the next couple days. Really? You put pickles in a cup and take my $2.00, it can’t be much easier. I’m done with this location. The subs are ok but the management or lack of, is terrible and the employees need to be trained. I give it 1 more year max if the business stays...

Had some Hilton Salvatores pizza at a friends house for super bowl. It wasn't bad so when we were looking for some takeout last week we thought we would try one of their $10.00 specials. I ordered a calzone. Mozz., Ham and Pineapple. Ya I'm a pineapple guy. We picked up to eliminate the $6.00 delivery fee and tip. Go home with it only to find that it was 75% Pineapple with a minimal amount of ham. There was a ridiculous amount of dough also. I threw out about 25% of it as just dough. It had obviously been sitting for a while too (cold) even though we waited exactly 45 minutes as the web site suggested. So my $10.00 calzone wasn't so special after all. I'm not the kind of person that says I will never try again but at this point Carriglios, Carbones and Pontillo's are looking pretty safe. Got some room for...

I've been gluten , free ten years my wife called in and order for sheet a large and a gluten free. When we went to pick it up like the gluten free was a regular medium. I asked if they could make it gluten-free and deliver it to me.They said they couldn't deliver it so I had to come back. While I was thankful to at least receiving an apology , I thought perhaps they could have thrown in a two liter of soda or charge me the regular medium price , as opposed to the more expensive gluten free price. Just something small to maintain customer loyalty in a town that has at least three...