I have eaten at some of the best BBQ restaurants in the country, The Pit in Durham NC, Arthur Bryant's in KC Missouri and have worked at Smokey Bones and other BBQ places in my career. I know what good BBQ is and this wasn't it. My friend took me here last week when I visited him in Poughkeepsie. He ordered ribs, my other friend got smoked wings and I decided on pulled pork sandwich with cole slaw on top as well as cornbread. I was disappointed and surprised that baked beans weren't an option. The young lady took our order and opened my Modelo while we waited for our food The cornbread was cold and had some kind of sweet butter on top. It was dry and lacked flavor. My pulled pork sandwich was piled high and looked great. After my first bite, the cashier told us that the sauces were on the table and we needed to put them on ourselves. So I had to undo my sandwich and put sauce on and then reconstruct it. Poorly designed menu item in my opinion. The ribs that my friend ordered were dry and over cooked. He didn't finish them. The smoked wings were a hit with our other friend. I was going to leave and not complain until the nice cashier asked me how our food was. I told her I had an issue, before I said anything else she leaned down and said "It's the cornbread right?" So I wasn't the first one to have a problem with the food. I asked to speak with the "cook". A few minutes later a young bearded man was standing at our table. I pointed out the issues we had with our food and I could tell by his demeanor and attitude he was upset by our constructive comments. I then asked to speak to the GM and another bearded gentleman named Rob showed up. Do beards need to be covered when working in kitchens and around food? Rob's attitude matched that of his bearded "cook". He seemed my comments personally and that wasn't my intention. I wanted him to listen to my complaints and use them to make things better. He offered us a gift card with a bad attitude. I took the card and gave it to a couple that were walking in as we left. I didn't want them to waste their money The interior of the restaurant is cold and my friends thought it was corporate owned. The bar is fully stocked with various types of liquor. It seems more effort and focus is in the Brew and less emphasis on the Cue Barbecue is a tradition and a passion. If you're going to charge $17 for a rack of ribs, take the time to do it right. People work hard for their money, they deserve better Do better...
Read moreSecond time trying this restaurant. First I had the Weds. Night Gentleman's Prime Rib (Thx for making it inclusive by not distinguishing gender!). Prime Rib was excellent but had some issues with some minor things one being that I NEED A REAL PLATE not a 1/4 sheet pan with a paper liner that I end up consuming...not by chose - fiber? 😂. Please 🥺I need to cut my meat on plateware!!! This time tried full-rack St. Louis BBQ ribs ($30)and 2/3lb brisket ($20), mac cheese and brussel sprouts ($5). DAMN EVERYTHING WAS OVER THE TOP GOOD! Get the perfectly cooked brisket (choose Juicy or Fatty Deckle cut!!!). I love that the friendly order person actually asked! Kudos!!! All of the staff were amazing both visits! Now how could the ribs be great after that brisket!? WELL...They were the best ribs I've had in the NorthEast. Fatty moist interior, 'Not' fall off the bone (a good thing) means flavor remains, contrasting with the well-crafted, patient, mahogany BARK! Temperature & Timing & Sequencing is strict here I suspect! Yes! Bark was leathery and heavily smoked like a real Jamaican Jerk Pork! That's the magic. Multi-dimensional and the sign of Next-Level BBQ and not easy to achieve! Brussels I suspect are deep fried but explosive as far as veg goes! made decadent like 'Hit-the-spot' French fries (which they do not offer?) and hopefully healthier? Hoping they use good/healthy dedicated oil like peanut for that prep? Think the brussels are the only deep fried item if indeed they are deep fried? Please not Soya or Canola? Mac and cheese as good as I would expect given the high caliber of the rest of this most enjoyable & appreciated meal (too many hit-n-miss these days post pandemic!) $4 small side was generous:) I'll be back and I'm taking friends and family and strangers! Props to the the amazing staff and skilled pitmaster! I always leave a star for improvement! Thank you! *Green...
Read moreThis was our first time trying this place and ordered several items for takeout. It will be the last. We ordered 2/3 lb of brisket. That should weigh about 10.5 Oz. What we received upon getting home and opening the container were 2 slices of brisket that each had a ball of inedible fat running through the middle. This was not marbling, it was straight up gristle. After cutting it away we measured it. 3.5 Oz, or 1/3 of what we paid for was not fit for consumption. How anyone would slice that, look at it and make the decision to serve it to a paying customer shows a complete lack of respect for your paying customers. I basically paid $7 for what the kitchen should have thrown in the trash. On top of that, what wasn't pure fat was dry and flavorless, it wouldn't surprise me if it was a day or two old and just reheated to serve. It had a warming up leftovers vibe to it. We also ordered a side of cornbread for 3. It was crumbly and dry with some weird butter on it. Also inedible and went in the trash after a single bite. The side of tater tots were greasy and very, very salty. The Brussel sprouts had a good flavor but they under cooked and close to raw. How any kitchen or business would let this type of poor quality go out And charge what feels like a premium for the portions you get is beyond explanation. My family just flushed over $60 down the drain and still need to find something to have for dinner. We will never be going back and based on our experience I would recommend it be avoided by...
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