I’ve been here several times before and never had any issues up until this time. I was with my mom and she ordered using the mobile feature. We had ordered a cheeseburger and fries. We handed us the bag and when we opened it, we saw that it was the wrong order. They had given us a Filet-O-Fish. Knowing that people make mistakes, we went back through the drive through again, stating that we received the wrong order. They didn’t apologize, which isn’t necessary, just kind of expected. But, anyways, they told us that they would give us the correct order. Well, we go through again and tried to give them the bag with the Filet-O-Fish, since we didn’t order it. They said that they couldn’t take it back, to which we asked if they could at least throw it out, since we didn’t want it at all, it would get thrown out anyways and it smelled. They refused. Then, when we checked the bag again, we realized that they handed us the wrong order again, this time two 6-packs of chicken nuggets. Not wanting to go through a third time, we gave up. I think that this experience alone was terrible and that we won’t be returning because of the poor service. It’s frustrating enough to be given an incorrect order once, but really…twice?...
Read moreI came in here little over couple weeks ago Was beyond disappointed the food wasn’t even cooked right i swear they took it out of the freezer & didn’t even put it in fryer
Tasted like it was not even cooked. Properly They took took about 15 minutes to get me a small cup & didn’t even tell why it took so long They drink station had a lot of napkins thrown everywhere & straw rappers everywhere The Dr Pepper taste had a strong taste of chemicals With an after taste of soap The trash can was over flowing with trash etc.
About 3 hours later I was starting to sweat up a storm & started feeling nauseous then not even 10 minutes later after that I started vomiting..
They were rude me they didn’t wanna do their job i overheard the employees talking about customers How the customers order way to much food The fries were cold I took a bite of the McChicken & my stomach started to feel upset but didn’t think anything of it at the time because I was so hungry because I drove 273 miles because I was so excited to see my pregnant finance
Will never come back here again when I travel will tell everyone & anyone friends & family from New York &...
Read moreMobile order...only one lane open...2nd lane has been closed for weeks...waited 13 minutes to get to window...older lady in front trying to order a cheeseburger...the employee..young girl who could barely speak English couldn't understand the older lady..they were screaming at each other..I can hear all this 1 car back...old lady at the window...you can tell shes upset...she finally gets her burger and yells something and leaves...I pull up...young girl clearly new taking orders on her headset and doing window...she is hard to understand...not from around here...gets my drink and asks wat I ordered..I'm like ok? Walks away...other lady puts a new cash drawer in...employees going vack firth young girl comes back says just starting my order...pull around side..I say no...I've been in waiting on a mobile order for approx 17 minutes now...she walks away and some other girl comes up and very rudely tells to pull around..I say no I'm not...want my money back! Mgr comes to window...I'm like wat has happened to this place..always long lines..food not so great...are you trying hire people or wat? Seriously..if you can't serve the public then...
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