Jimmy John's — Restaurant in Town of Vestal

I ordered a original turkey sub to be picked up. I drove all the way there and picked up my food. I started to drive away and realized that the bag felt light. I pulled into another businesses parking lot and checked to make sure everything was there. It looked like everything was there. I opened the sub and there was mayonnaise and lettuce. That’s it!! Nothing else! I turn around and took it back. The staff seemed annoyed that I brought it back. Another staff member came over and looked. She just said “huh?” And walked away. I had brought my receipt with me. The guy snatched it away and made my sub. He handed me my sub with attitude and turned around. Are you kidding me?! I will never come back here! I will also share this story on social media and...

I placed an order for #17 in-person at this store. The young lady working there either realized or was told that woman in parking lot had received an incorrect order. So she walked past me and out of the front door with her gloves on. She then came back in, with the same gloves on while touching the door handle to leave and come back into the store, and proceeded to continue making sandwiches. I had asked her to change her gloves before making my order since she didn't the entire time. The two other workers also changed their gloves as if the thought never occurred to them. I work in healthcare and this is absolutely disgusting. The amount of germs that this facility may give to people unknowingly is horrendous. We will not be eating at this...

Used to only eat JJs subs in Syracuse, was out in this area, and drove past several other places to have some again. A little bit of a wait that I didn't mind, I asked if they had the picklewich, and the person helped me hit me with a giant, "NEGATIVE!" I ordered a #7, and when I was saying what topping I wanted, I got interrupted two more times and felt very rushed. Went to the restroom to wash my hands, and it was a wreck where some disgusting individual smeared his feces all over the toilet. Sandwich was 4/10 at best, meat was extremely cold and hard and the bread was either overcooked/stale or both. Soda was the best part, but they were out of...