The reviews from those that were good do not know how the quality of the food has declined since the new owner/management change or simply will call any "pizza" good... Over the past two years I have seen a steady decline at the Orchard Park location and now they are terrible.They have different management now and it is apparent their first task was to lower the quality of the food! They think customers can't tell ...First they changed the brand/quality of the cheese on their pizza (I suspect part imitation due to the rubbery texture)and they put less on the pizza,The Italian sausage they use for subs does NOT even taste like Italian sausage! Flavorless! The lettuce they use is cut mostly in large chunks and not even green! It is Yellow! It is in such large chunks it just falls off! Their Fries are HORRIBLE! Way too DRY... Be warned,If you order Mushrooms on your pizza along with the Pepperoni they put LESS Pepperoni!!! WHAT?! I am sure they have and will continue to lose MANY customers including me.There are SEVERAL Pizza/sub shops in this area so finding another is not a problem.Another issue is that 9 times out of 10 they screw up your order! Totally incompetent employees. Save your money and time and don't go here! Pasquale has...
Read moreOrdered here for the first time yesterday.
We ordered a large cheese & pepperoni pizza with a double order of medium wings. Order was to be ready in 30 minutes and they delivered on that promise.
I'll start with the pizza. It definitely makes my top 10 list of all of the different pizzerias I've tried in recent years. It was made with quality ingredients that they weren't skimpy with and was cooked to perfection.
I'll finish with the good about the wings. The homemade blue cheese was decent. Carrots and celery were a nice touch even though we don't eat them. The bad... the wings looked great but looks sometimes cam be deceiving. They were cooked but definitely undercooked for a chicken wing. Probably only spent 12 minutes in the fryer when they should be in there for usually 15-18 minutes as the skins were rubbery and meat was tough to pull from the bones. Based on the fact that they've been in business many years, I think it's safe to assume this was an anomaly.
The pizza definitely will bring me back for another soon and will give their wings will give another...
Read moreUpdating my review from 4 years ago and downgrading from 3 starts to 1. I have been going to Nino's for 25 + years and it's very disappointing to have to write this review.
I ordered pizza and chicken fingers for my family on 11/1. I went to pick it up and there was a girl behind the counter who told me she couldn't wait on me and that it was someone else's job. She then screamed for a girl named Emily, telling her to do her job. This girl then looked at me and said she could wait on me but wouldn't out of spite. The pizza was awful - undercooked and bland. I used the Nino's Facebook Messenger account to write about my review and received a message that the issue would be sent to the owner. I called Nino's a few days later and the woman on the phone, after I explained my situation, said that they discussed my situation at a team meeting that day and that the owner wanted to talk to me. I suspiciously left my contact information and haven't heard anything back in over a week. The pictures below are what I...
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