I think the staff needs to be retrained. The store is located downtown Trenton and resides in black and Latin community. Sometimes the cashier's behave in a matter that seems judgemental. I am a well groomed educated well spoken African American and I got the impression that the staff was fearful of me. I tried to break the uncomfortable silence with small talk and I was ignored. Next two cashier's spoke to each other in Hindi as I was leaving and refused to look directly at me. I don't believe this is cultural I just felt very anxious. I know that where we live there are some characters but not everyone is the same and I'd like to be judged by my character not my skin color or what city I live in. Not always my experience but sometimes. I don't know if this is a privately owned business and was purchased from a franchise but I will contact corporate office if it have to. The employees at this establishment represent Dunkin doughnuts and should treat customers in a friendly courteous matter until forced to do other...
Read moreThis Dunkin' is pretty bad. They've messed up parts of my order multiple times, and never mix matcha well leaving huge clumps of powder at the bottom. I kept coming back here because of convenience but if it wasn't simply for that I would go definitely go somewhere else. One time it took me forever to place my order because a woman was yelling at the cashier to give her a free box of donuts and he eventually complied and let her walk all over him. I do feel bad because this place can get super busy in the morning, but if you're going out of your way to go to a Dunkin in the area, it's probably for the best to ignore this one and go...
Read moreThey never make the coffee how you want them too , it's no tables to sit they are never on time most of times opening the doors I used mobile order a few times and the coffee wasn't good wasn't made correctly and the donuts are limited they never have enough or what you want . It's a lot of bums too asking for money ... Sometimes I come in instead of mobile order to tell them what I want in my ice coffee and Stll don't make it right OH & NONE of the staff / employees are friendly... They don't smile or greet you .. very bad customer service...also veru judgemental they dont like...
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