Capella Pizzeria Trussville — Restaurant in Trussville

I want to start off by saying this review would have been a 5 star rating had it not been for the horrible customer service experience I had. I am going to go into the issue of why and then give my thoughts on the magnificent food I had.

I ordered this food on Uber Eats and dealing with Uber can sometimes be a nightmare. My order constantly kept being pushed by an hour then another hour then another hour. Next thing I know my order is canceled. Idk if it was my mistake or Uber eats. Either way I was charged $83.00 because Uber claimed the food was already made. I called the restaurant and spoke with the manager to find out if I could just come get the food. I found out the order that was put in was for the Hwy 280 location which me being in Pinson not sure why that location would even pop up. The manager informed me that they aren't on Uber eats only that location is but I could just come to the Trussville location and pick it up.

When I arrived at the restaurant my order was ready and I was blindsided by being told I had to pay for the food again that I've already been charged for (another $81.14). I was flabbergasted but paid anyway because I just wanted the nightmare to be over. I had just got out the gym and me and my friends were hungry! I was then told Uber would refund me my money and if they didn't then the restaurant themselves would refund me. I called Uber and guess what they refused to refund me even after I told them what happened and the fact I was still at the restaurant standing outside. I called Uber multiple times even requesting to speak to a manager who never called me back. I then contacted the restaurant again and the guy told me he would handle it and called Uber Eats and said give him a few days once again if they don't refund me then he would. Monday after work (All this happened Friday March 15th) I contacted the restaurant manager again he said he had handled it and even sent me a forwarded email showing where Uber Eats was supposed to refund me. I called Uber and guess what refund still denied. I was at a doctor's appointment so I couldn't call the restaurant back at the time.

Later I sent the restaurant manager a text telling him Uber still won't refund me and I hoped he would keep his word and just refund me my money. He has not refunded to me since. So now they have gotten paid by me twice for food I only received once and I am out $164.14! I will never ever support this place again they have seemed to refuse to honor their word.

Now as for the review itself. The food was absolutely fantastic. I ordered a meatlovers, Pepperoni, and Margarita pizza with one slice of their 3 layered chocolate cake. I have literally no complaints everything was so fresh and very top tear high quality food. This pizza would have definitely been in my top ten favorites if it wasn't for the issue I had above. This pizza can definitely compete with any of the top pizza joins we have in the state of Alabama and I give it a sold 9.2/10

The chocolate cake was okay I wasn't the biggest fan and wasn't expecting what I received where there was very little cake and most of it was like mouse and whipped cream. Not for me but to a sweets and chocolate lover it is definitely for you. I won't rate it because it won't be fair.

All in all I was ready to heavily support this place but after all I've been put through they will never have my money again.

UPDATE: I have been asked by many people for an update on this place. It has been 3 months and still nobody has gotten back to me about my refund. The owners clearly don't care about the what is now stolen money. Will never ever be back...

I was impressed with the real Italian atmosphere with a mural of Italian photographs and Italian scenes and and a soccer game on the TV’s. Real Italians run the place. The lighting and the bench type seating was nice. Unfortunately, I was not impressed with the pizza. Some have commented that they serve authentic Italian pizza, but then again I wasn’t overly impressed with the pizza i had in Italy either. I’ve had much better pizza at specialty shops in this country, including Iron Stone Pizza that used to occupy this building.

Then again, maybe we just ordered the wrong pizza. My wife and I ordered the the Mediterranean which the menu said it had Cherry Tomatoes, Fresh Arugula, San Marzano Tomato Sauce, Parmesan, Fresh Buffalo Mozzarella. After they started making the piazza an employee came to our table and said that they were out of arugula and could they substitute spring mix. At that point what could we say but yes. The best part of the pizza was the crust. It’s was light on the the sauce and cheese with a few blobs of mozzarella and a few large whole cherry tomatoes scattered about. The taste was less than spectacular. The spring mix (a type of rabbit food) was, as usual, a big bust for me. You can get extra granular parmesan cheese and tomato sauce in the dinning area and putting those on the pizza helped a bit.

One thing I definitely didn’t like was the fact that we could not order a pizza with two different sets of ingredients (on different halves). Since at night they only offer one size of pizza (a large one) a couple with different tastes will have to compromise on which ingredients to order.

There isn’t much I can say about the the service. You order and pay as you enter and they bring the pizza to your table.

There were a lot of folks in the place eating pizza; I couldn’t tell if that was because they loved the food or were just trying out the newest place in town.

To be fair we will have try the place again and order one of their other types of pizza. Any way we need to try gelato, which I understand is real good. (I was bummed out by the pizza and didn’t think to try the gelato and the Italian pastries they have for sale, If my opinion changes after the second visit I will update...

Authentic Neapolitan Delights Await at new Locally Owned Capella Pizzeria in Trussville, AL

If you're craving a taste of Italy right in the heart of Trussville, AL, look no further than Capella Pizzeria. As a connoisseur of authentic Italian cuisine, I can confidently say that this pizzeria is a slice above the rest.

From the moment you step inside, the aroma of freshly baked pizza dough and authentic Italian ingredients envelops you, setting the stage for a culinary experience like no other place in town. What sets Capella Pizzeria apart is its unwavering commitment to quality and tradition. Crafted with precision and passion, each pizza embodies the essence of Naples, thanks to the skilled hands of the pizzaiolos and the finest imported ingredients, like the house-made marinara. Bite into a slice, and you'll be transported to the bustling streets of Naples with every mouthful.

Desserts to Satisfy Your Sweet Cravings

Capella Pizzeria delights dessert enthusiasts with a decadent selection of Italian classics. The cannoli, tiramisu, and gelato are nothing short of sublime, prepared with love and attention to detail. Each bite is a revelation, a testament to the mastery of traditional recipes and the use of premium ingredients. Whether you're savoring the creamy richness of tiramisu or delighting in the crisp shell of a cannoli, every dessert is a celebration of Italy's sweet heritage.

What truly sets Capella Pizzeria apart is its dedication to artisanal craftsmanship. The dough is made fresh daily, kneaded and shaped with care to achieve the perfect texture and flavor. But the true magic happens inside the Italian wood-fired ovens, where each pizza is kissed by flames and infused with a distinct smoky essence. It's this commitment to tradition and quality that elevates every bite to a moment of pure bliss. This may truly be the best pizzeria in...