Raising Cane's Chicken Fingers — Restaurant in Tucson

I’ve been a huge fan of Cane’s for years but I don’t think I will ever go to this location again. Especially after the experience I had with the employee(s) Leilani, Angel and Mercedes. These employees need to be fired!!! My experience is listed below: I received my order and told Angel that the tenders were too small and that if I can get an extra piece to make up for it. Instead of simply giving it to me he started an argument and told me “why should I give it to you?” “you know there’s cameras, I’m not going to risk losing my job because of a customer like you” “I don’t care if you’re not satisfied with the size of our tenders, we make it like this, if you don’t like then don’t come here.” I then heard Leilani talking to him about me laughing while saying “Oh my god, that stupid guy is just miserable in life, just give him the chicken that way we’ll shut him up.” They then sent another employee named Mercedes who came and gave me the tender while rolling her eyes at me and approached me in a very rude tone of voice where she said: “here you go, hopefully it’s better and if not I don’t...

I am an Operations Manager @ a major restaurant in town. I went to the drive thru after an 11hr/ short handed day for myself.

Tried to order some food. Told rudely a few times while ordering that she "can't hear me." Pull to the 1st window. A dfferent girl collected my money while on her phone & Rap music blaring the whole time through the kitchen. & there was a guy eating in an area behind her. It's no wonder they couldn't hear me & whoever else. 🙄

Then I pull up to their middle window/ lovers window. Got to see a guy plant a fat kiss on his girls cheek!!!! She must be doing a GREAT JOB!

Then I pull up to the 2nd... bitter window where they were over today and unable to hear me somehow still & unwelcoming, & I only requested hot sauce.

You have a high brand standard at Cane's and I have honestly never been so disappointed & uncomfortable.

As I told Jennifer the M.O.D. when I called tonight and informed her that I will be calling corporate because she wasn't concerned that I was grossed out and hesitant about eating the food I purchased at this point. She said I'm sorry & I...

I was waiting behind one car to order. The employee stood there not helping the car in front of me or myself. On the opposite side A girl was helping customers. I sat there while multiple people pulled up and got to go through while the man that was supposed to help us. He stood there and did nothing at all. He didn’t come up and talk to me and tell me what was going on if there was any issues nothing I just stood there unable to leave because somebody was in front of me who still wasn’t helped eventually, the girl who was working her ass off on the other side has to come over and help me because the man walked away. I get to the window and all I get is oh sorry his tablet was broken. I’m now late for work and I don’t even get any kind of compassion. Just a dry answer and nothing at all. I’ve never had a bad experience like this before and it would’ve just been nice for someone to care enough to at least pretend to care. And then I was lucky enough to get home and my order was wrong. I’ve never ever had to write a review before and I hope I...