I should start by saying that this has been our go-to donut shop for almost five years now, and their products are almost always excellent. That being said, today was my last visit. As I write this, it's the first week of December 2020, COVID numbers are at an all-time high, and it's clear that the Farmhouse folks don't believe the science about masks. This was the second visit in a row where I observed the workers wearing masks below noses, pulling them completely down to talk, etc. There's no posted signage about mask requirements, and they're clearly comfortable allowing maskless customers to contaminate their (very small) retail space. The guy in line behind not only wasn't wearing a mask, he was crowding my space at the counter. Good donuts just aren't worth such a low regard for...
Read moreGirls there are a bit rude, normal this doesn't bother me but the young girl acts as if you are bothering her by not being 100% on want you want when you walk in. Also when she puts your donuts in the bag she doesn't put the paper in between so they end up sticking to each other. Lol typing this makes me feel silly however you only have one job 😅 customer service sadly no longer exists, but you dont know what people are going through could make someone's day with a nice hello or smile. Instead they are treated like they are bothering you. im sorry but work somewhere else if you can't handle getting donuts.... you could toss a rock and hit somone who would love to just have a job. maybe you should hire someone who represents you're ...
Read moreThe manager and 2 of 3 additional staff were not wearing masks despite a city mandate that employees of all food establishments wear masks. When asked about it, she said she had anxiety which doesn't explain why her staff weren't wearing masks. The willful disregard of a city mandate makes me concerned that other city mandates for regulating health through food industry are also disregarded. One of her staff followed me out of the store and yelled at me that my mask does not protect me. In the world of Covid-19, no it doesn't. My mask protects her. Her mask (which was around her neck) protect me, and the children and customers who were...
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