Sonic Drive-In — Restaurant in Tulsa

Just before the end of happy hour I came in to order a drink and some onion rings. The drink order was heard just fine, but when trying to order onion rings the woman taking the order said she couldn't hear me.

Since the truck next to me had a loud engine, I thought maybe I just wasn't quite loud enough, so I said "large onion rings" loudly in order to be heard.

Apparently this was a trigger for her, because she came back with a massive attitude saying that I don't need to "yell" at her. I simply said that I was just trying to make sure she could hear me since she said that she couldn't hear me. This then set her off even more and she came out to my car to tell me off for "yelling" at her (while she was actually yelling at me with a seriously bad attitude).

I simply decided to leave instead of attempting to engage at all since she clearly wasn't interested in having a rational discussion. As I was backing up she kept turning around to yell at me even more as she headed back inside, while one of the car hops was motioning to get her to hurry back inside and stop making a fool of herself.

If one of my employees did this they would be fired immediately, no second chances. There is no possible way that any employee can attempt to justify that behavior.

I ended up going to a different Sonic (after happy hour ended) to get the drink.

If the manager reads this, she was a middle aged white woman of average height (as best I could tell while in my car) and a little over weight. I didn't get her name, so a description is the best I can offer. This happened on Monday June 24, 2024...

Consistently calls employees in sick doesn't care about the well-being of the customers makes the employees pay for the upkeep of the store consistently remove stalls and things like that to make it easier for customers to order has lines backed up all the way down to 41st Street because they just rather be drive through only I mean seriously who calls an employee who just tested positive for the flu and then says oh well it's just the flu nobody's going to get hurt like last time I checked the flu does kill people like they have no regard for anybody and everybody who works there are as dumb as the people who run the company seriously disappointed in the customer service and the way that things are handled I mean I bought a burger one time and bit into the burger and in the first bite I pulled a chunk of the floor out of my food and then was told oh well that's normal I didn't get recompensated I didn't get another Burger I didn't get nothing I just got told oh well deal with it so if you have any choice to go to a different Sonic other than 38th and Harvard I suggest going to a different Sonic even if it takes 10 extra minutes cuz 38th and Harvard is not worth your time or your money quit keeping that store afloat and just...

This has happened probably the last four times I have used this particular Sonic, either the order wrong, they forget to bring it out, and or the tots are only half full. This place has always been incredible food always fresh and the taste has actually rivaled that of any of the restaurants. But now the hamburger patties taste like they've been thrown in a microwave buns are cold and even bagged with half care compared to what it used to be. I do have to say some of the car hops have been really nice that come out. I always order through the app and either go through the drive-thru or when I pull up to one of the car side kiosks the person that brings it out is usually...