Rico's Pizza - Turlock — Restaurant in Turlock

My husband and I went in here and ordered a pizza. Half and half. We sat down where I could watch the employees in the back cut the pizzas as they came out of the oven. A young woman was the one cutting and boxing/serving as they came out. And I noticed that after she cut the pizzas she would "fix" the toppings back into place. Without gloves. With her bare hands. AFTER THEY HAD BEEN COOKED! I was in shock! So I continued to keep an eye out for our pizza. To see if she would do the same on ours. But what does she do? She notices the pizza cutter is you know a little messy. So she goes and gets a rag. A rag that had been used to wipe counters with up near the bar area. And she wipes the pizza cutter with the same rag! And goes back to MY pizza and cuts it!!! She fixed the topping with bare hands again and then brings it to our table and serves us our pizza! I went and told the bartender what I had seen and asked for a new pizza to be made. And I made it clear she was not to touch my pizza. They remade it. And a man came out and asked me what happened. But what irritates me even more is, this young woman continued to cook cut and serve pizzas. Doing the exact same thing. Touching the toppings with her bare hands after she was told why I made the complaint. Only one worker in the back was wearing gloves. He is the one who remade our pizza. But all the workers glared at me every chance they got until we left! Really??? How about I stick my fingers in your food before you eat it the next time you go out! I love Ricos pizza but I would never recommend this Ricos...

Well, where to start? I am a truck driver by trade. Alright, Google Map the restaurants and see what was available since being a truck driver. We can't park anywhere because we get big price tickets. I am picking up a 1/2 a mile away from Rico's pizzeria. So I ordered the hamburger, what extra avocado? And bacon, by the time I finished my ordering, it was 8:02 PM. So she asked me where i am seating, and I pointed she said, okay, she gave me a red little plastic card. To put on my table. So I sat down and watching the Dodger game that the Dodgers are winning 1-0, so I looked at my phone to see what time it was. It was 8:10 pm Some other guests arrived and ordered and sat down right next to me. Waiting for their order. Their order got to their table before mine. I waited an hour to get a burger. And half order of onion rings, I had to go ask for my cup too drink, my soda. And then I looked at my clock again. 40 minutes later, here comes my burger and onion rings, cold. I had to go ask for my cup for my soft drink. I only seen one waiter. A male, the rest were women. The only thing I liked out of there was they have big screen TVS, and I was watching my favorite team play. The Major League Baseball team, the Dodgers so do I recommend to come and eat there? It is each to own but for me, the service was bad. That young girl asked me if I want it to buy Mayo for my hamburger. I had to go ask for my ketchup, the service was terrible. And I am not try to say...

This has to be one of the rudest guest experiences I’ve encountered in a long time. The girl taking the orders is very condescending and rude. It felt as if I was begging for food when in reality I spent a little more than 50 bucks. My girlfriend and I ordered a small pizza, 2 side salads, fries, and 2 micheladas to get us going before our movie. There was a girl sweeping and I asked her for ketchup and ranch. She didn’t give me eye contact at all and pointed at the kitchen stating to get it there. The girl who took the order didn’t know her own menu. I asked her how it worked here because there was no order when walking into this place and she almost rolled her eyes saying “how does what work?” She didn’t know how many pieces come per pizza and again was just very rude with her answers.

The only person with any customer service was the cook who came out with our salads asking where we were sitting to place them there and was the one who kindly gave us some ketchup and ranch.

So, I just got my pizza and it was basically thrown in front us. Guess, it gets better. Just asked another lady what her name was and it is Anahi, the same girl who was sweeping. The lady I asked rolled her eyes as I asked so, it appears they have a lot of customer service issues here.

Again, the cook was really really nice.

I definitely will not be back and do not recommend this place if you want customer service. If I was the owner I’d...