Subway — Restaurant in Tyler

Would give zero stars to these thieves if it would allow. On Monday, June 23, 2025 after 6:00pm. I ordered on the app for pickup, while in town on business. Went to the register to pick up my mobile order. The lady at the register, said we don't get mobile orders, then hollers at the other lady, who rudely stated, we don't get no mobile orders here! I tried to show her my order information on the phone. She wouldn't look and refused to talk to me, walking away. I was not rude at any point. I just wanted the order I paid for. This is THEFT. Order shows it was picked up at 6:00pm. I arrived at Walmart at 5:58, parked, walked through the store for a few things before going to Subway. So no way i 'picked the order up' they claim they did not get.

Corporate and a district manager need to look at cameras in the store. You can contact me for verification of what I was wearing. I sent a message through the app and got some BS canned response, thanking me for my feedback. The $9.03 is charged to my card and needs to be...

I was really craving subway today until I went into this location. There was a young girl in front of me making simple requests to her online order to the worker who was a older lady. This worker argued with her about everything, rolled her eyes at her, ignored her and did not listen to what she was trying to tell her. She requested a certain bread and the lady refused to give her what she asked for. She even called the manager on her personally phone and made a big deal out of nothing. This young girl was still polite and simply was telling the lady what she wanted on the sandwich she was paying for. This lady was unbelievably rude. I ended up leaving before ordering along with another girl who was behind...

This store is one the best ones yet. It is clean, friendly staff. The Manager Victor. This manager is An amazing Soul. Thank you so much for today. You did amazing. With my son.Getting the Attention from a Male with my son. It was nothing but the lord. It takes a village to raise these Young children. As you can see,i am an older woman. I took no offense, i lip said thank you. You have no reason to apologize. I appreciate you and hold even more respect for you. Thank you for being apart of my village. I open you with open arms. You sir is an angel of the lord. You are my bother through christ. I appreciate you so much for today. I apologize for his Behavior. We will be back to have lunch with you...