The Coco Bean — Restaurant in Tyler

Food and drinks looked good but the customer service was atrocious, so I didn't even order anything. I am 9 months pregnant and had taken a 2 mile walk on the trails behind their shop. After my walk, a drink sounded really good, but I definitely needed the bathroom first. I walked in and there were two ladies at the front desk/enteance. I asked if they had any public bathrooms and the lady told me they were around the register. I looked where she had motioned and it looked to me like that area was just for staff, and I didn't see a bathroom sign anywhere. I asked for clarification, and the lady who I had originally spoken to, rolled her eyes, sighed and got up, very annoyed, to go show me. Before she got to me or said anything, the other employee, sighed and told me very rudly that yes, that was where the bathroom was located. They were both so rude that I used the bathroom and left. The lady at the coffee bar sounded nice when I walked by and heard her interacting with other customers, but the front desk ladies were extremely rude. I might go back for the trails, but I will not be going back...

I gave someone a ride to Tyler and needed a place to use my laptop while I was there. I looked up where I could use internet all day if need be and this place popped up. I honestly thought I was lost when google took me through a residential neighborhood. I was impressed though. The set up is so cute. It bumps up to a nice biking area and you can rent bicycles (I did notbut you can) inside there are cozy sitting areas. Plenty of plugs if you need to charge laptops or phones and even games and puzzles. You can walk in and order or you can order from the window that connects to the patio outside . I ended up having a zoom call so sat at an outside table. There is a playground area for kids. I actually didnt want to leave. The coffee wa perfect as well. Plenty of snacks and grab and go foods. Friendly staff. Love this little hole...

I love good coffee. If you do too I would choose somewhere else. Cold brew didn't taste like actual cold brew, very watered down. Asked for drip, which they didn't have even though advertised. Unapologetically was offered an Americano which I don't care for and is not a replacement for good dropped coffee. The small cold brew my wife got was overpriced at 6.50. The person behind the counter seemed indifferent at best that he had customers. There was a lady interacting with him who appeared to be the owner or manager. She cut across in front of us to talk to the server and also made no gesture towards us of excuse me or anything. Overall a poor experience. There are other very good options in Tyler many close to this location with excellent coffee and fantastic service. I would recommend any of them...