Village Bakery — Restaurant in Tyler

I called and placed an order for an Italian Crème Cake on Wednesday morning for pickup on Saturday. The cake was for my mom's 75 birthday. I ordered the cake without pineapple as my sister is allergic to pineapple - and Italian Crème cakes don't normally come with pineapple filling. Hummingbird cakes - yes; Italian Creme cakes, no.

Beth from the bakery called me at 1:22 on Friday to tell me that all of the cakes are pre-set up and already had pineapple. I explained that I couldn't have the cake with pineapple and that's why I called ahead to order the custom cake. She basically said that I would have to take the cake that way because that's the way they make them. Then she said that she would have the owner call me. The owner called - was extremely rude - and explained that they ...

BAKE ALL THEIR CAKES ON TUESDAY REGARDLESS OF WHAT DAY YOU ARE PICKING IT UP!!! O_O

She said because they only bake cakes on Tuesdays, that all the Italian Creme cakes were already set up with pineapple. This means I would have received a four-day old cake when I picked it up on Saturday. Need a cake on Monday? It's a SIX-DAY OLD CAKE.

That isn't fresh in anyone's book. What a shame. I thought I had found a delightful little bakery in my new town. But customer service apparently isn't the owner's strong suit. She followed up her telephone rudeness by responding to my Facebook review with a false accusation that I shouted at her on the phone. I'm sure she will do the same here.

Thankfully, another bakery is coming through for my mom for...

Ever tried to find a bakery in a town you are not familiar with and want to impress the people you are having dinner with in a couple of hours? The challenge was on! Another search tool kind of helped and was 0 for 2 at first. It was looking grim. Third time WAS a charm and oh how amazingly charming the third stop was!

This is a relatively old and well known to the local population bakery! It isn't cheap and the product is worth every penny paid! The staff is friendly, but were a tad standoffish to us foreigners to Tyler. After all, us folks from Dallas can be a wee bit off-putting. However, the staff learned of our challenge to find the perfect dessert and pointed us to the chiller display case where one of the most beautiful German Chocolate cakes these cake fattened eyes have ever seen!

(Some quick history... German Chocolate Cake is not German but was created using chocolate created by Samuel German for Baker's Chocolate in 1852. This chocolate was Baker's German's Sweet Chocolate. However the coconut and pecan iced chocolate cake using Baker's chocolate first appeared in a recipe in the Dallas Morning News in 1957 by Mrs George Clay of East Dallas. The rest is myth and history :) )

There are also many wonderful baked items such as breads, cookies and cupcakes that had me gaining weight by just breathing.

As for this cake, it wowed the hosts and their family for days! Way to go...

I went here because my favorite all time store closed down "Chez Bazan," I was trying to be open to coming back to this venue again after years of slamming that door, but yet again after two separate incidents nothing had changed. The first initial incident the cake baker told me to wait so rudely, like I was a dog so she could talk to her Ad representative: isn't the reason for Ad space to build customers which I basically was and you made wait? I kept my money that day, and gave 400$ worth of party business to someone else. On this last encounter the owner looked at me like I was trash when I was buying a Birthday cake. She asked for the spelling of the child's name and when it was given to her and because the child's name was rather ethnic and non traditional she raised her eyes in disgust and walked away to ice the cake. When she was done she placed cake in box and snatched my money from my hands. I do not believe this woman liked dealing with ethnic people, when you look around her shop there are smiling "Caucasian " faces , no different races on the walls, I guess other races don't enjoy bakery goods. Good luck shoppers. Hope you have a...