Dairy Queen Grill & Chill — Restaurant in Union

I'I am writing to express my dissatisfaction with my recent experience at your establishment. I placed an online order and arrived at the designated pick-up time, but I had to wait an additional 10 minutes for my order to be ready. During this time, no staff members acknowledged me or offered assistance.

Furthermore, when my order was finally ready, it was incorrect. The chicken tenders basket was missing the advertised toast. A staff member retrieved the toast from the back without wearing gloves, which is a health and safety concern.

I hope that you will take steps to address these issues and ensure that future customers have a more positive experience. 🤢.

I recently visited your establishment to pick up an order of two blizzards. Unfortunately, there was a misunderstanding when I received my order. I had misheard the staff member and thought he had said two cheeseburgers instead of blizzards. When he brought out the order, he displayed an unprofessional attitude and questioned if that was what I had ordered. This situation left me feeling quite upset.

In addition to this incident, I have noticed a group of young men, approximately in their mid-twenties, who frequent the establishment and engage in disrespectful and inappropriate behavior. They often sit outside and engage in conversations that are not suitable for a public setting. It appears that one of these individuals may be an employee, as I have seen him on multiple occasions, both during the day and at night.

I am concerned about the overall decline in the quality of service and the atmosphere at your establishment. It used to be a welcoming and friendly place, but it seems that things have changed for the worse. I would like to suggest that you take steps to address these issues and ensure that your customers have a positive experience when visiting your establishment.

I would also like to bring to your attention that the advertised toast is often not included with orders, which is misleading and disappointing to customers.

In the future, I may consider visiting the Carvel in Union instead, as I have had more positive...

Most discussing the experience I ever had in my life with food I got a grilled chicken a side order of fries and just a cup of water they fried the grilled chicken they made it was so unappetizing the fries didn't even taste like a potato or anything It just had a unsettling taste in my stomach and the water I don't know if it's the fountain itself or The cup they put it in but all three things together made my stomach so upset I was just there for a little car show that was there at the night I didn't want to chance of going back in to get ginger ale so I walked across the street to get a ginger ale at a bar to make my stomach feel better that's how bad the food was I would not recommend going here if you want to get a upset stomach this is the third time I've been here in my lifetime I gave this place multiple chances but doesn't seem like it wants to change. And the other two times I want here...

The worst customer service ever. I went in attempting to get the new cookie crunch dipped cone. That’s advertised for 1.99. When I inquired about the price the cashier said oh that’s the wrong price. I was puzzled because it’s advertised for 1.99. Then was told oh it’s for the dip itself. I wasn’t ordering just dip I was ordering a dipped cone. That is advertised for 1.99. The rude manager Edwin came out cut me off in the middle of sentence and said the owner put that there . I said you just cut me off and you don’t know what I was going to say. He replied yea cus yours going to keep arguing with me. No one was arguing I was making a point. Needless to say he was rude, and I don’t spend my money with rude people. That sign needs to taken down cus he stated that I was not the only customer to point that out. Edwin needs...