Smashburger

Food is good but the customer service really spoils the experience. THE WORST IVE EVER SEEN! First off the staff there looks really miserable. They are always upset with each other especially in the back kitchen. When I went to go pick up my food that was on a rack the lady asked what my name was and it seem like she was having trouble getting the bag to push it my side and my girlfriend tried to help her pull it towards us and she started yelling at us that we cannot touch the bag. 1. It’s my fricking food that I paid for. 2. You look like u needed help getting the bag off the rack since. Your having trouble.3 I’ve never seen you here so you must be new all students are use to just taking their food off the shelf so it must be a new rule. 4 if you don’t want people to touch the bags even when u need help then put a sign there so we know. Us college students go though enough stress already no need for ur negative attitude. REMEMBER you work in a university service students and other visitors. WITHOUT YOUR CUSTOMERS you wouldn’t be here! Smashburger @kean fix your staff with attitudes we deserve better