Chipotle Mexican Grill — Restaurant in Union

As a patron who frequents dining establishments with high expectations for quality and service, I recently visited Chipotle with the hope of indulging in a satisfying burrito experience. However, what ensued was nothing short of a culinary letdown and a testament to the disappointing decline in standards within the fast-casual dining sector.

Upon entering the establishment, I was greeted with an ambiance that seemed to promise an authentic Mexican culinary adventure. Sadly, the facade of quality quickly dissipated as I proceeded to place my order. Despite my explicit requests for extra meat and rice, the resulting concoction presented to me resembled a meager attempt at a burrito, akin to a mere appetizer rather than a substantial meal deserving of its price tag.

It is understandable that establishments such as Chipotle must adhere to certain portion guidelines, but the paltry serving I received was not only insulting but outright disrespectful to a paying customer. If I am to invest eleven dollars into a single burrito, I expect a meal that transcends the confines of mediocrity and truly satisfies my hunger. Instead, what I received could hardly fill the void of an empty stomach, let alone provide the gastronomic pleasure promised by the Chipotle brand.

Furthermore, the lackluster service only exacerbated the dismal dining experience. Despite my repeated requests for additional ingredients, the staff appeared either unwilling or incapable of accommodating my simple desires. Their indifference towards customer satisfaction speaks volumes about the disregard for excellence that has become all too prevalent within the modern food industry.

In conclusion, my visit to Chipotle left me disillusioned and disheartened, questioning the validity of its reputation as a purveyor of quality Mexican cuisine. If the establishment continues to prioritize profit margins over the satisfaction of its patrons, it is destined to fade into obscurity among the myriad of fast-food chains that prioritize quantity over quality. Until Chipotle reevaluates its commitment to customer satisfaction and culinary excellence, I shall take my business elsewhere, to establishments that value my patronage and understand the true...

I HATE this Chipotle and now because of the management, I HATE CHIPOTLE ALTOGETHER! This is the second time I've been stood up upon an interview. First time was in Newark and now this location! I came in around 11:50 to have this interview so I can get a job and get my life in order, the manager proceeds to tell me that "They're not hiring", "That was through an automated system. We have no control in that", etc! WHY WAS YOUR STORE AVAILABLE WHEN I WAS DOING MY JOB APPLICATION IN LATE JANUARY?! WHY'D YOUR SO CALLED AUTOMATED SYSTEM PRESENT ME AN OPPORTUNITY IF YOU WEREN'T HIRING?! WHY DON'T YOU HAVE CONTROL OVER YOUR SO CALLED AUTOMATED SYSTEM?! IF YOU'RE NOT HIRING, WHY WAS THERE A BIG SIGN INSIDE THE STORE THAT WAS EVEN VISIBLE FROM ACROSS THE STREET?! FROM FEBRUARY 2ND TO TODAY, I WASTED MY TIME GETTING READY FOR A FRESH START! I WASTED MY TIME WALKING FROM MY HOUSE TO THIS CRUMMY ESTABLISHMENT!! I'M VERY PISSED OFF and it felt like there was no care after I told them other locations either stood me up or not hired me given where it was and I couldn't be there where they needed me to serve! I'm through and I WILL NEVER eat at Chipotle again OR DO ANY JOB APPLICATIONS FOR THEM! I have MORE IMPORTANT THINGS TO DO THAN GO TO RESTAURANTS ONLY TO GET DENIED A CHANCE OF EMPLOYMENT OPPORTUNITIES!! CONGRATULATIONS ON LOSING A CUSTOMER WHO LOVED YOUR FOOD!! NOT LIKE YOU CARE ANYWAYS... MANAGEMENT WASN'T EVEN...

I have never experienced such disrespect from your franchise this establishment at this particular location (1101 Morris Ave, Union, NJ 07083) was very disrespectful. They come messed up my entire order. I paid $53 on Uber eats. When I arrived on the scene the young lady’s was very rude and nasty. They gave me attitude . they also were just joking and laughing playing around on the phone. I asked to speak with the manager Steve and the young lady with the red hair started cussing at me . There’s definitely needs to be some evaluation here and some improvement because this Has to be the worst chipotle that I’ve been to ever. Jonathan, the new manager needs to fire all three of the young ladies that was working the night 4/11/24. The young lady with the red hair and two ponytails was Cussing and she refused to work and make my order. And she started talking in Creo about me . the reason I know because she pointed at me when she was talking to her male coworkers that was on the grill. One of the young ladies that was wrapped in her scarf that Muslim was very rude as well. She gave me attitude. She was just feeling off of her other coworker energy, and was very unprofessional. I will never eat from this chipotle ever again. This chipotle has a bunch of young unprofessional workers that clearly doesn’t care about their job and you can tell they are just there for the check and they don’t care how they are...