Food is great and I love this place. Only reason why I'm giving 3 out of 5 stars is because after 20 orders it is very clear no one reads the tickets in full. I was a car, cook, and a cutter at Pizza Hut. Not the same business but I definitely get how the tickets are inputted as. I love this place. Their food is delicious. Just the following of directions is a total wreck and have gotten it wrong for the last two years I have ordered from them so finally had to make a review. Example for the last four orders: I have been on a thin crust love binge; ask for standard cut which should be 8 pieces unlike party cut which is the square cut. Every 4 or those times I got square. Tonight ordered a thin crust with no cut so I could cut it myself jic. Still opened up the box and it's cut up in to a bunch of squares. My eyes rolled so far back in to my head at that I basically saw my own brain. This isn't the only example of not following the ticket but after 2 years this is what finally broke the camels back. I love this place. Food is always consistently great. Just would really appreciate if management could large their staff to pay more attention to the details. It's really not that hard to read a ticket, even in a rush. 75% of my work has been...
Read moreI honestly don't know what the reason that they charge you for extra stuff if they are just going to screw you over. I ordered a Stuffed Crazy Crust Pepperoni, and I got one with crust with only cheese and for my other pizza. It was a Hawaiian pizza that was burnt, and I also paid for extra pineapple. As you can see in the picture, they only put it like if it was one portion. of pineapple, and the girl in the front was very unprofessional. In my opinion, if she doesn't like her job, she should quit. There were more than 6 people waiting, and she acted like no one was there. It wasn't until the other worker realized that there were a lot of people waiting that he came to help while she kept acting like no one was there. When she was only 3 feet away from everybody. And if for some reason they don't know what they're doing. They should be asking for help from someone to teach them how to do everything on the menu. If that's the case that they're going to be charging people extra for certain things. They should know what they're doing and not charging people just for the hell of it and if they are going to mess up, they should make the menu only 3 items so that they can't screw it up. Whoever is, the general manager has to start doing...
Read morePlaced an online order, when I showed up to pick it up at the time I was given it was still not ready. I had to wait another 20 mins to get my food. There was one other customer there it was pretty empty so not sure why the order wasn’t ready. I was excited to get the Batman calzony but unfortunately it was a let down it was very greasy, salty, over cooked and just a hot mess as you can see in the picture. Also their customer service is none existent no apology was given or even an excuse as to why the order wasn’t ready. The guy asked me for my order info I kept trying to show him the email confirmation w all the info on there and for some reason he refused to look at it and kept asking his questions. If he would have looked at the confirmation it would have been faster for him to look it up I guess he likes to do more work than necessary. I will not be going back to this location the food tasted bad, service and wait was bad I ended up leaving before the customer that was there before me I felt bad for that...
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