Starbucks — Restaurant in Upland

I purchased a gift card for $40 and when I activated it learned it had ZERO balance. I attempted to get the problem solved with Starbucks customer service and they gave me the run around. Please DO NOT BUY ANY GIFT CARDS FROM STARBUCKS. I really hope that my bad experience will help others from making the same mistake that I did. I will NEVER buy a gift card from them again!!

Gift Card Draining is a real problem and Starbucks does NOTHING to stop it. So do not let Starbucks RIP YOU OFF. Do not buy gift cards from Starbucks!!

Gift Card Draining Here's how it works: Someone steals a gift card and then copies the card number and security code before resealing it, making it difficult to notice it's been compromised. When another person later purchases the card and puts money on it, the scammer then takes the money, or “drains” the card...

I go to a lot of Starbucks locations for meetings. This one is the best positioned, in terms of accessibility from the freeway, and that has enough seating. I always know that when I come to this location that I will be able to find somewhere to sit. Because it is in a little plaza with other restaurants and shops, the outside seating is rarely, if ever, filled to capacity. It is not enclosed, but covered. It can get cold on some nights, but nothing that you can’t beat with a sweatshirt or jacket.

The staff is pleasant, and always accommodating. And, I know this is a pretty high traffic location so they have to get perturbed with crazy customers and other stuff. However, they all smile and are genuinely happy to see a lot of the customers especially who are regulars...

Per the San Bernardino County Department of Environmental Health, Rodent infestation. During an inspection Oct. 14, the inspector saw multiple fresh rodent droppings on the floor behind a refrigerator, under a freezer and by some shelves. An employee said staff had been seeing a rodent and droppings for the past four months, including that morning, and had been getting weekly pest control. The inspector planned to return in a week to check whether the problem was taken care of. On Oct. 21, the inspector found about 15-30 fresh rodent droppings, despite the fact that multiple...