The Original Goodie Shop — Restaurant in Upper Arlington

This bakery has produced our daughter’s favorite birthday cakes two years in a row. She has always been very particular about her birthday cakes. She takes their design very seriously and appreciates the artistry that goes into a well-executed design. The Original Goodie Shop bakery has nailed it both times.

2024 Victorian 7-inch round cake $58.15 White cake with almond-flavored, custom-colored buttercream icing, and a custom design based on inspiration photos. More details: I put in the order on a Tuesday and they produced this beautiful cake by Thursday. Caveat: I got lucky they could make this happen. It’s not a turn around time I would expect. Eli meticulously worked with me, the photo inspirations, and my daughter’s requested color theme to document the order that resulted in the most beautiful birthday cake my daughter had ever seen. Eli even found a paint palette online to serve as an example for the decorator. The decorator perfectly interpreted my daughter’s vision. Eli gave a detailed explanation of the price up front. The cake was moist and the almond-flavored buttercream icing was delicious.

2025 Monet’s Water Lillies 7-inch round cake $63.95 Almond-flavored white cake with custom-colored vanilla buttercream icing and a custom design based on an inspiration photo. This design required more expertise and time than the previous year’s design. More details: I worked with Emilie through email to submit the inspiration photo and other details ten days in advance. Emilie provided a detailed explanation of the price up front. Usually, our daughter has very specific ideas of what she wants for her birthday cake design, but this year, I wanted to surprise her. I think she was wary to give up control. She visited the MoMA in July and loves Monet’s Water Lillies painting, so I thought this would honor both. Because she prefers pastel over brightly colored icing, mainly due to the (typically) bitter taste, I was nervous. She couldn’t believe her eyes when we revealed the cake to her. She said it was perfect, and she knew right away what the inspiration was. She said it was so beautiful she didn’t want to cut it. Needless to say, we took many photos to preserve the memory of this work of art. The cake was well-flavored and moist. The buttercream icing was perfectly applied, not too thick or thin, and the flavor was unaffected by the brighter coloring.

I am grateful for the decorators and crew at TOGS that have made two birthdays extra special for our...

My usual cookie lady was out on maternity leave so I decided to give this place a shot. Purchased cookies for my business and they were terrible. They were supposed to say the name of my business in black with white icing on the cookie. Not difficult - instead the business name was green and when I took one out of the bags to look at it, the logo smeared everywhere and tore apart. We paid extra for bags and then were told after we called that we were supposed to wait 24 hours to bag them although they offered to bag them before my husband left the shop but he decided to bag them at home since he was in a hurry. Partially my fault because I let my husband pick them up, I would have never left with cookies that looked like that. My event was the next morning, when I got home that evening I called and they offered to refund me 15%..the cookies were not usable and I had to throw them out and throw something else together last minute. Honestly I can’t believe they were willing to let those leave their place of business or be handed out with their name tied to them.

I am editing my review to reflect the reply left by the business: it may have been 20%, sure 15 or 20 either way I never received it. You offered for me to drive them back up there so you could scrape the logo off and put a new one back on and told me it would take about 3 hours and also said you wouldn’t be able to bag them. There wasn’t enough time before my event for this to happen, nor did I have 5 hours (including travel time) to accomplish this. At minimum someone could have remade them and I could have drove up there and picked them up saving me the 3 hours production time. Nonetheless, I needed individually wrapped take home cookies, which is what I paid for. I have never left a negative review for another business, but these should have been refunded. Actually they should have never been sold to me because they were green and my order...

I was introduced to The Original Goodie Shop as a first year student at Ohio State in the late 1980's. When it comes to small, family owned brick and mortar bakeries in the Columbus area, they are, quite simply THE best (love Resch's too! ❤️)! Their cakes, doughnuts and pastries NEVER disappoint which explains why they are a central Ohio institution! For the last two years I've driven from Licking county to indulge and it's well worth the trip. And the holidays wouldn't be the same without their charming and yummy variety boxes that I give as gifts every year. I've NEVER been disappointed. However, I have to be honest. I find the fact that they actively encourage their patrons to add gratuity ..... tacky and honestly..... offensive. The Goodie Shop has always been expensive and rightfully so. The quality is well worth the price. But when I'm paying $2.75 for each of my two dozen cookies, I don't appreciate having to confront a gratuity screen on the kiosk while the young cashier waits for the tally. I find that sort of pressure garish and below the bar for such a reputable and classy space. I don't tip the cashier's at Weilands Market (who do much more physical work that simply putting cookies in a box), nor do my dry cleaners have a jar on the counter with a hand written "TIPS" scrawled across the front. Sales associats in a bakery shouldn't have to depend on gratuity as a wage. I can only hope that they're paid a decent hourly wage and that anything extra that may be left by a patron is merely a kind gesture, but the fact that I'm prompted to pay even more every time I use my credit card makes me wonder if that's the case. Please take the time to ponder my suggestion that you end this practice. I'm far from the only one who finds it...