Wawa — Restaurant in Upper Saucon

This was the absolute worst experience I've ever had with Wawa. My wife and I stopped at the location on Rt. 309 in Coopersburg at 2:00 a.m. on Sunday morning for coffee and a snack. They weren't busy, only two people who were together ordering from the kiosk and three employees that I could see. I went to the coffee station to get my drink, however, as I tried to fill my cup found my first two choices were empty. My wife asked a lady who was at the self checkout counter fumbling with the tape if they had any more hazelnut or holiday blend and she said, "No, it's not made." So I tried every other carafe and to my surprise found every one of them empty! No Coffee at Wawa! This time I went to the same lady and asked her for any coffee and her reply was, "There are only three of us working and we haven't had time to make it". Keep in mind there was one employee at a register with no customers, the lady my wife and I spoke to who was still fumbling around the self check out kiosk, and an employee making the food orders who was the only one actually working. I was amazed that she didn't even offer to make ANY coffee, and simply dismissed us and went back to fumbling with the tape and chatting with the other employee at the register. Additionally, no other customers had entered the store so there was plenty of opportunity to correct the short coming. I'm appalled at the complete lack of any customer service and the dismissive attitude of the employee. We left empty handed and went down the road to spend our money at a competitors store, Turkey Hill, where we found what we were looking for. My family patronizes Wawa on a daily basis but will be giving serious thought to future purchases if this is the direction the company is moving in customer service. If I could have given "0" as a rating...

I have to say that Wawa On 309 Coopersburg is probably the worst. There is an employee name Hayden that works overnight and I have to save me and my husband have been grossed out And kind of feeling uncomfortable he not only complement me, which should be a good thing, but start complement me in front of my husband, and not only that kept staring at me and following us around the store Say that not only that they don’t do their job and make people feel uncomfortable. They have their friends and people come in every time and I have to say that I don’t think that we are ever going to go to this Wawa ever again it’s just the worst and plus I went in one night and Hayden asked me and my husband if we smoked weed and we told him that we used to and we don’t any constantly kept asking us if we would like to buy from him when we did not want to my husband told us let’s go. We left to go home and forgot to say anything. I’m open up about the situation because I felt very uncomfortable and Wawa not doing anything if anybody goes as Wawawa please do not it’s not just gonna make you feel uncomfortable. It’s very disgusting inside. A lot of people try their best to work hard but the food service and everything is not very great. My husband got sick and they did not make our food, right I just wanna let you know what happens...

Don’t go here past 8 on a weekday night if you expect quick service or any help. Went shortly before 9 last night and ordered two burgers and two lemonades. There were about 7-8 other people waiting for food and only one poor employee making the food. She was wearing a blue shirt and was doing her best and I appreciate that. But after several minutes waiting for our drinks I had to go to the cashier (and interrupt his weird obnoxious chant/throat singing) and ask if someone was doing drinks and he went into the office behind the counter to ask the employee who I assume was supposed to be doing drinks to actually do his job. He said he was done at 9 but it was about 8:50. Shame on the managers for just hanging out in the office instead of having their employees do their job and helping the only person actually working and making food. Hopefully...