Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Urbandale

This review is not for the hardworking and friendly staff, it is in regards to business strategy. I was their #1 customer ordering 50-70 pizzas throughout our relationship. About a month ago, the phone lines were down 2-3 weeks. Concerned, I contacted corporate and talked to owner. I was worried the owner was unaware the phones were down, missing orders. Talking to the owner while giving compliments to the staff, it was apparent they were attempting to shift to online orders by controling phone volume. Great, no problem, but there is no comment section to request a freshly made pizza. That is why I call. Newer strategy on busy nights is to have pizzas premade with the sauce and cheese already added to sit. They then just add the toppings upon order. The quality greatly suffers, it is night and day difference between fresh and premade. I quit ordering for a month. Today I called, the lines were open! I ordered the online special 2 topping large for $10.99. But when I went to pay, the price was $18, with a response the price is for online orders only. I declined the freshly made pizza I requested via phone. Order online, you may get a good deal, but if the dough, sauce, and cheese is already premade and sitting, buyer beware. Thanks for the memories, to the super staff, time to select another vendor. Quality...

My recent culinary expedition to Papa Murphy's Take 'N' Bake Pizza was nothing short of an epicurean delight. The establishment’s dedication to gastronomic excellence is palpably evident in every meticulously prepared offering. The preeminent quality of ingredients and the artistry involved in the assemblage of the pizzas culminate in a transcendental dining experience that is both sumptuous and gratifying.

The staff's unparalleled professionalism and unwavering commitment to customer satisfaction further enhanced the convivial ambiance. The ease and convenience of the take-and-bake concept, coupled with the ability to customize each pizza to an exacting degree, renders this pizzeria an unparalleled bastion of culinary ingenuity. My visit was unequivocally resplendent, and I eagerly anticipate my next foray into this paragon of...

Got 2 family pizzas the other day and cheese sticks. I cook them, when I went to cut it, there was a long hair in my pizza crust, baked into it. I called the company, told them about it and asked if they needed a picture. The manager told me no need for a picture, so I did not take a picture. Just tell them my name and a free pizza will be waiting for me. I went to get the pizza today and the manager then told me that I get no pizza as I am scamming him. I then proceeded to tell him that he said no pictures were needed and he told me he looked into it and no evidence of hair anywhere, of course not, it was in my pizza! Negative 1 out of ten. If I could get away with no stars I would. Definitely will not recommend or go back!! Very poor service and the manager leaves little...