Café Brulé — Restaurant in Vermillion Township

I can't really say much about the cake because we didn't even try cakes. The problem was that my mother, my bridesmaid, and I had an appointment with Monica to test cakes and discuss designs, but Monica decided to ignore us for longer than we could deal with. This was an appointment for which I was annoying, and probably 'bridezilla-y', about being on time for because I hate when I'm late and try to respect other people's time (particularly those whose businesses are appointment based, i.e. hair stylists, dentists). Anyway, yeah, not being late for an appointment with Monica was my goal - especially after my conversation with her setting up the appointment where she felt inclined to tell me that her days book up fast and it's very hard to schedule with her without a little notice and planning. Got it, Monica, you're super popular, which is why I wanted to try your cake. That being said, Monica does not share the same opinion as me about other people's time as she disregarded my group for nearly a half hour of our scheduled appointment. We watched her continue to serve her client's from the appointment before us with nary a glance or nod in our direction, acknowledging our existence. My mother is not a woman to give people more than 15 minutes of her time without some sort of apology or recognition of their tardiness. I asked her to wait a tad longer but the last straw was when Monica got up from her appointment, and instead of moving to our table, decided to leave the room. The unfortunate thing is that Monica could have done several things that would have made us wait longer for her services.... but she didn't. In fact, when she followed us out to my mother's car once we walked out, she blamed her prior customers rather than taking responsibility. She actually said "Sorry they just kept TALKING." That, to me, is not a good business strategy. I should've listened to my friend who decided to use Monica and described her as unreliable and flaky and also shared that Monica tried to blame her for several of the issues that arose with her own cake.

I've literally never reviewed anything before today, but my mom is right, my time is just as important as the next person's. If she's not going to let me have control of my time for a simple cake testing, what else will I lose out on before the wedding? I'm a pretty laid-back, passive person and were it not for my mom, I might still be sitting waiting for Monica, hours later, but truly, we drove 45 minutes from my town for appointment, the least she could've done, is take the five steps over to our table and say "Hey, sorry this appointment is running late, let me finish up and I will be right with you." That would have satisfied me and appeased my mother. I had heard pretty good things about the quality of these cakes, but I'd rather not deal with someone like that for a cake. I will go elsewhere and get a cake I love and wont have to feel like my time and effort is not important. Or like I owe it to them to sit and wait for them.

I know this review will have little to no effect on business, but I do hope Monica reads this and maybe changes her approach to customer service because both my and my friend's experience is now enough to not recommend her to any of our friends (and leave a 1-star review describing why I hate it, which like I said I normally don't take the time for). Wedding cakes are available everywhere, folks, so I advise you give your business to someone who knows how to...

The owner chased us down in the parking lot and started lecturing us assuming we didn't leave a tip, but she was mistaken. The waitress came out to inform her she was mistaken and we left not only a tip, but a generous 25% CASH tip. Rather than apologizing to us she gave us a political rant. What a shame. Have decency, and apologize to people, especially paying customers when you make a mistake. We will never return to this or their other business.

Then attacks me again with lies, the tip was on top of the receipt on the table. Maybe you look then react to the facts and not chase them away for political reasons. Taxation is theft. Improve your place in society and pay them better . YOU can change society and pay a livable wage so we don't have too. Society should be a voluntary pact between us helping each other not forcing us to pay extra because you won't.

Continues to lie nothing was hidden on the table. I stacked my plates in the middle of the table with the napkins and silverware on top, wiped down the table and left the receipt next to the plates with a $20 bill underneath it and her pen on top so it didn't get taken by someone else.

Used to eat here or her other establishment once a week and never had issues until we met the owner. Will never set foot in her establishments again due to...

I was told amazing wondrous things about this gem. However, I have to disagree. The baked item I had was stale and bland. The particular flavor was indicated to be a champagne filling with notes of fruit and a buttercream frosting. The cake foundation was dry and elusive in flavor, and the BC could have been properly declared fondant with its lack of luster and thick texture. Dry BC that cracked and crumbled. I could not subject myself to finishing. To the alcohol aspect of the dessert, it felt saturated over done and off putting.I had planned on ordering more items and told the server if the cupcake satisfied my interest id order items to go. It just left with a bad taste in my mouth, to be washed by good ol HGrogg. This negative remark is ONLY on the cupcake item ordered. The 3 staff members who greeted me were dears. The server who waited on me was patient and kind. I can't stress this. She was tipped well, and I thanked them all. I've had such culinary privileges; I might have weighed too much on the small college town bakery. 5 years later* update review I'm open to come back. I can understand the late entry and possible fresh bakery goods to be best is earlier in the morning. Like I said it's a lovely atmosphere and the staff were lovely. Thanks...