Starbucks — Restaurant in Vernon Hills

Hate to rag on these guys but for Starbucks I've had a subpar experience here on multiple occasions. Multiple times going through the drive-through with orders wrong, and general lack of excellence in customer service makes this location one to skip if there is another on your route. This particular visit I showed up before 8pm and the restaurant was already pre-closed-- food counters totally empty, the general appearance you get when you walk into a restaurant that's five or 10 minutes before close. Strangest of all, there was a promotional sign blocking the drive-through on the backside of the building. You had to reverse through the single lane one way to get back around to the front to park. Barista Took my order for a Java chip, and then after I had paid told the other barista making it that "we are out of Java chips ask him if he wants something else." I was standing right there so it was pretty awkward. Again not the worst place in the world, but very lazy staff. Only reason I give it to stars is because the poor barista who was working for the manager seem to care and did the best with what she had given...

Used to be Super. Staff Super. Location Super. Remodeled. Not super. Took away a nook or corner for private conversations. Removed the high two person tables by the windows. Great for business or family one on one. Took away long table which was like community gathering. Replace ed with tiny tables. Looks like Dunkin Donuts or MacDonalds newest designs. Tacky middle school cheap furniture. One open community area ,sofa and a couple tiny chairs. Too open,Too open. Awful awful designed furniture. Many of the regulars peeved. We re looking for someplace else. Staff Super. Why dont they just make it simple drive thru dump. I will not bring customers/clients for coffee and quick Private conversations. Thank you Starbucks for for ruining former Great Stop. Welcome to tacky Americana.....fast food trash...

Currently sitting in this location. Stopped in because my phone was dead and i forgot my charger. Asked the staff if they could help and they were more than happy to borrow me a C cord and let me charge up my phone while I waited for my Uber. Saying "Thank you" was not enough, so I'm here leaving a 5⭐+ review. Thank you so much to the staff here on 9/4/25 at 840pm. Borrowing me a c cord and letting me charge may not seem like a big deal but it means the world to me right now. Great, helpful staff. THIS is amazing customer service and I'm very...