Wienerschnitzel — Restaurant in Victoria

Dark hair women with tattoos all over and glasses!!!!! Horrible customer service… Which will make any restaurant somewhere I never visit again. I’m from out of town and this is the first Wienerschnitzel I have ever run into so I was extremely excited to try it. I decided to make the drive to get it for lunch… I pull up and the first thing that I say is I’ve never been here before so I don’t know how the menu works And I’m just asking a couple questions. I ask what all comes on the hot dog… The reply was “it comes just how it looks on the menu “ RUDELY which I reply so does it have any fixing? Is it plain and dry bun? she said “it doesn’t have anything on.” so I said OK could we add mayonnaise to it which the reply to that was “I can give you a packet of mayonnaise but we don’t put the mayonnaise on there for you… “ I thought that was weird but I was like OK sounds good. I’ll take the number four with a large Coca-Cola and I proceeded to move up when I get to the window. I realize I forgot to ask about cheese so I asked if they had nacho cheese she said no and I said do y’all have any kind of cheese and she said “we have shredded cheese” which I proceeded to say OK could I add that to the hotdog please? She looks at me and says “well they’ve already made it” as if you couldn’t throw some cheese on top of a hotdog… or put it on the side? Idk somthing… The attitude from this specific woman was just something I had never seen before for absolutely no reason from the start of me ordering so at this point I’m frustrated and regretting coming here at all so I just said “well if I can’t have cheese on the hotdog the. I just won’t have anything” she left the window open to tell yell to the cook “just remake that whole order just remake everything” slams the door And then comes and takes my payment while she has my card walks around to the side and then proceeds to come back and hand me my card with my food… So if there’s any fraudulent charges, I’ll be knowing exactly where they came from… The food was not worth the experience that I had and I should have drove away, like I thought, and just not had the experience at all.. the woman who was so rude to me and took my order and took my money was a dark haired woman with glasses and tattoos all over her. Absolutely horrendous customer service if you don’t like your...

We visited this location via drive-thru today around 5:45 pm. We were wearing masks. The employee who served us in the drive-thru was not wearing a mask. When we called to speak to the manager about it, she said she was the one who served us and insisted she was wearing a mask; however, I then asked her if she was young, Mexican, and wearing a nose ring. She said yes to all of my questions. I then asked her, "If you were wearing a mask, how did I know you had a nose ring?" She then hung up on me. When I tried to call back, she refused to answer the phone.

We called the other Victoria location to ask for a number to report the incident, and we were informed by them that this other location on Rio Grande has already been fined previously for...

This is the best Wienerschnitzel in Texas! Pretty much everything on the menu is delicious. My favorites are the Chili Cheese Burgers, Chili Dogs (I usually add cheese), Mini and Regular Corn Dogs, Chili Cheese Fries, and the Junkyard Dog! Their shakes are amazing as well. Overall, this Wienerschnitzel always takes great care of me. The staff are always very friendly, have a great attitude, are hardworking, and very consistent that they always give me my food in less than 5 minutes! Never have I ever been disappointed with this location. I wanted to give a personal shout out to all the staff for always doing their best, and keeping me along with other customers very happy! You guys rock! One last thing, their Chili is the best...