Dairy Queen Grill & Chill — Restaurant in Vidalia

We were never greeted either as we came in the door or as we stepped up to order. She merely looked at us and waited for us to tell her what we wanted.

The floor throughout the dining area, hallway to the restrooms and inside the restroom was sticky to the point we had to walk differently to pull our shoes off the floor.

The smell of the restroom was putrid. I am aware of normal bathroom smells. This was not it........fecal, urine, and body odor mixed fairly well describes it.

We were the only customers inside and only 3 cars in the drive-through. Still, it took more than 20 minutes for us to get our order.

While getting our drinks, the drink dispenser kept malfunctioning.

I will say that the trash cans were not running over with refuse and the table were not visibly soiled.

Our meals did taste as expected from a chain fast food establishment.

I was extremely glad that I did not have to spend more than a dollar and some change on our meal as I was given gift cards at Christmas. I will be making a point of telling people not to get me gift card from Dairy Queen...

There is a huge communication problem with this Dairy Queen. My aunt ordered an order of onion rings and then decided she wanted the chicken strip meal with onion rings instead of fries. We asked to delete the single order of onion rings. The employee repeated the order to us and it was not correct. She had an additional order of onion rings still on the order. I asked again to remove the single onion ring order and just requested that the chicken strip meal come with onion rings. She then gave me a total and asked us to pull around. We ended up with the chicken strip with onion rings that we asked for and 3 additional orders of onion rings (which we paid for). We were so frustrated with the whole experience that we decided to count our losses and move on. Your communication skills were terrible and...

Great desserts, good food, and most the time service is decent. However I wouldn't recommend buying a personalized ice cream cake from them. They messed my daughter's up and I didn't discover that till about 15 minutes before the party upon arrival to pick up the cake and to "Fix" where they had gotten her name wrong they literally just scribbled her name over top the other name and haphazardly squirted icing that did not match any of the girly colors on the cake all over the border making it appear trashy, disorganized and just plain ugly and did so to cover fingerprint indentions made on the side. And were VERY rude about having to fix their mistake. And to add injury to insult it took them over 45 minutes to do what would have taken a 5 year old 5 minutes to do and probably would have done so...