We had one of the worst dining experiences I have ever had In my life at this establishment last night. We arrived at 8:15, 45 minutes prior to closing. We quickly got seated with chips and drinks, but it was clear our waiter was overworked.
From what I could tell, he was the only server working. We got cheese dip quickly as well, and so far we were having a great experience. Until we went to order dinner...
Our waiter seemed surprised/annoyed that we all wanted to order entrees. At this point, it was 8:30. The kitchen still had a full half hour open. We placed our order for our food, and at this point our waiter seemed to start avoiding us. It was difficult to get his attention just to get a refill on drinks.
And THEN our food arrives. Our friends had a subpar enchilada/ chimichanga which were at least edible, but not enjoyable. I ordered the burrito deluxe, which was decent, but lukewarm at best.
But the WORST and the thing I cannot forgive: my husband ordered their New York Strip, rare, with shrimp. A $19 plate. It arrives in what I can only describe as a stew, which is literally spilling off the plate onto the floor as the food runner puts it on the table.
He goes to cut into it, and it looks like someone has scored the steak: it is covered in small cuts, it’s all chopped up, and is completely cooked, well done. We refused to eat it, because it in no way resembled a steak. I wish we had taken photos of it, but we were so disgusted we just wanted it to go away.
When we went to send it back, the waiter didn’t even offer to have something else made or to even take it off the table!!!!! And then, to make matters worse, he refuses to serve my husband a 2nd margarita at 8:59, or my friend who also had subpar food fried ice cream, because apparently the kitchen shuts down at exactly 9 PM at this place, regardless of whether paying customers are still dining or not.
The waiter and service was terrible, the food was horrible, and clearly the way they run their kitchen is complete garbage. DO NOT EAT HERE. We will...
Read moreThis place has gone through a lot of management changes. Over time, they've had their ups and their downs, and their name has changed a lot. The most recent visits I've had, however, they have seemed to really returned to being on the up - they have some amazing dishes and we're rarely if ever dissapointed with anything that we choose to order from their menu.
They've always been wonderful to us, and the changes they made really did seem to help them shine a lot more. Speaking honestly, in the area - they're my favorite mexican place, because of the variety of dishes they have and the fact that they are just made so well.
Definitely come here and try some of their unique dishes you won't find at other places. While they have both the traditional mexican-food restaraunt dishes as well as some more unique that I've only seen here, I'm not dissapointed when I try something new with them.
Wait staff is always lovely and welcoming, and will see you taken care of. They listen to our requests closely and make sure to follow through on those requests - we've yet to have a dish delivered that wasn't made the way we asked, and that's saying a lot since one of my family members (specific food allergies) has...
Read moreFirst, I am disappointed in myself for trusting a place that smelled bad. This was my first sign not to eat here. The second sign was that there was only one person eating in the restaurant. I ignored this because of the good reviews on this place. I ordered the beef enchiladas with beans and rice for lunch. I noticed that the beef looked uncooked, but I wasn’t worried because I eat medium rare steak occasionally. I ate the entire plate because I was starving. An hour later I began to feel queasy and my stomach started to burn. I thought it was because I devoured my food very quickly. To my surprise, I was feeling early signs of food poisoning. 3 hours passed and I was in my work bathroom like the exorcists, Regurgitating my entire insides. It lasted all night and I still don’t feel right after 24 hours has passed. This was my first time experiencing food poisoning and I eat lots of junk, including raw meat. This restaurant needs to evaluate their...
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