Dunkin' on Providence Rd: A Solid Start to the Day The Dunkin' on Providence Road in Chesapeake is a consistent performer, earning a solid four stars for its reliable coffee, quick service, and always-tempting donuts. It's exactly what you need for a quick pick-me-up or a grab-and-go breakfast on your way to work or errands. What really sets this location apart is its efficiency. Even during peak morning rushes, the drive-thru moves surprisingly fast, and the counter service inside is equally brisk. The staff, while often busy, are generally polite and accurate with orders, which is crucial when you're looking for that specific coffee customization. Of course, the coffee is the main draw, and this Dunkin' delivers. Whether you're a fan of their classic hot brew, an iced coffee with your preferred flavor shot, or a specialty latte, you can count on it being consistent and satisfying. The donuts, while a matter of personal preference, are always fresh and offer a good variety of classic and seasonal options. Their breakfast sandwiches are also a reliable choice for a quick bite. The interior is typical Dunkin' – clean, functional, and designed for quick transactions rather than lingering. It's a no-frills kind of place, but it serves its purpose perfectly. While you might occasionally encounter a minor hiccup like any busy fast-food establishment, the overall experience at this Providence Road Dunkin' is consistently positive. For a dependable dose of caffeine and a sweet treat, it's a go-to spot...
Read moreAbsolutely horrific. While we waited more than five people came in from the drive through with burnt food. Missing order items and drinks made incorrectly. There were flies on the donuts in the window and it took almost 20 minutes for them to get donuts for us which came from a box in the back not the window and are wet and soggy....I don't know how donughts get messed up. It was good for a few months after it opened but has been a steady decline since.
Update: went in hoping to get a quick bite also hoping to see some improvement. There was no food out and loud music being played from the back. I asked if they were closed and they said no they close at 7pm it was 420......like.....what is even happening here. The young girl who helped us was nice but gag. This location is gross. I'm shocked it's even...
Read moreJust went to this store yesterday and this was the sad excuse for a drink i was handed (see photo). When i asked if they could fill it just with milk the woman told me since i asked for light ice this was all they could give me. Are you serious? I've never had this problem at any other dunkin and I've never been handed a drink with 1/5th missing at any other coffee shop I've ever been to. It's clear the management of this location is awful and values saving 10 cents over just filling a coffee. The woman at the window was very polite and professional and its abundantly clear the manager is ridiculously cheap and shameless. Who hands out product like this and tells their staff they arent even allowed to add milk. Really? Avoid this dunkin at all costs if you're going...
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