Granier European Bakery & Café — Restaurant in Virginia Beach

Terrible customer service, employee was very rude to me. This is the fourth time I’ve gone and the first three times were pleasant. Their coffee and bakery is pretty good, maybe some of the best European style in VB. But today a worker there was unnecessarily rude. He’s always there, so I think he could be a manager.

Today was kinda busy, so I didn’t think much of it when 15 minutes passed and I still hadn’t gotten my coffee. I saw everyone getting theirs so I thought I’d be next. A worker comes to me and asks “Did you order a cortadito?” and I say no, because I ordered a macchiato. I figured maybe they had made a cortadito but didn’t know who it was for. Another 5 minutes pass and my mom goes up to ask how much longer my coffee will be and the worker rudely insisted I hadn’t ordered a coffee? He comes over and says “I asked if you ordered a coffee and you said no”. To which I responded “no you asked if I ordered a cortadito and I said no”. And he said “yeah, I asked if you ordered a coffee or a cortadito”. And so I told him I ordered a macchiato. And he very sarcastically said “I will get you a macchiato; it’s my pleasure”.

So this worker tried to gaslight me and then was super rude when he realized he was wrong. I work in the service industry too, so I have a hard time empathizing with him just cuz it was a busy Sunday. People need to...

Virginia Beach can use good artisan bakeries. This one isn't there but it might be. Ordered espresso in hopes of getting a Spanish espresso, unfortunately it was not that even though the company has Spanish origins. The espresso lacked the robust caramel velvety texture one should expect. They also did not have a quality sugar to match with a quality espresso. The wait for food was incredibly long due to a printer error. Not entirely sure what happened to the croissants but they lacked the telltale curve, they did have a crumb inside but it wasn't spectacular. Not sure if it's ingredients or execution. The baguette wasn't all that. The taste seemed off with a grocery store flavor and a crust that was just too thick. I also tried the croque madame and the soft egg croissant. These two items were the best items but the croissant was still subpar. The wilted greens included with each were very good. Not sure which cheese was used in the croque madame but the bread wasn't a brioche style and had a thick crust as well. The location had a recent grand opening the day before and I hope that the bugs get worked out and quality improves with time. I think there are still a number of local artisan bakeries that are superior to this one and...

I hate when someone like this Guy Lewis that doesn’t know a thing what he is talking about make a review , I check his expand reviews at google and this guy grow up between French fries and bad coffee this kind of reviews make me furious , first of all the madame croque is made at Granier with the correct bread, in fact he is so ingenuos that he suggested that croque madame is not done with a brioche bread jajajajja brioche jajajajajajajajajajajaja jajajajjaa he has never been to France guys, a country bread is the perfect option for this and it is use, and he really doesn’t know what sauce was use? Aren’t you an expert please travel a little you are not a food critic you are just a poor paladar critic . robust caramel velvety texture Expreso? Are you serious? I think your paladar has been destroyed by going to the white and green coffee shop.In my experience this is the best European bakery in Virginia Beach and I will go there every day for coffee which is fabulous and made by experts .When people doesn’t have an expert knowledge of food and ingredients you get this ridiculous low level reviews. 5 starts to Granier and welcome to...