As an American of Cantonese background of half a century of age, I have been around literally served in the US Navy. The service here in this restaurant was practically non existence, terrible from the beginning to the end. If my wife didn't stayed to give it a chance, I would probably take my family to try the nearby little Filipino restaurant for my children to try different cultural foods. I wanted my children to taste foods I grew up with, but this place had left us a bad taste instead. No greeting, no smile, no water, no recommendation, no more napkins offered, no hot tea refill, no napkins without asking!, foods cold, forgetting the rice, we have to asked for it and waited for a small bowl of rice for a plate of cooled steam-less Tautog fish that was not fresh, not steamed hot for $60. A different waitress said the Plate of fish only come with one small bowl of rice? Where is the common sense? We have 5 people? Hello? Then waited longer seeing the waitress taking her sweet time serving others before bringing us the lukewarm rice while the fish was get colder. We finished the foods because we grew up not wasting food not because we like it. I am a sports fisherman, I know what a Tautog is, I also know how to cook Chinese foods and steamed better fish growing up with both parents that knows how to cook. My father manages the Roast pig an ducks department in Big Chinese Restaurants in H.K. The black bean pork rib had Only one black bean, and with taro fillers? I ordered black bean ribs not taros as fillers. I would prefer Walmart's premade dumplings than the dim sum here. At least the Walmart cashiers have the same attitudes without spending a whole lot of money with forced gratuity. With all that being said, They automatically charged 20% gratuity fee for their lack of gratitude for customer's businesses. If their service is pretty decent even if their food is average, I usually give over 20% on my own, that is what I grow up doing for good service given. With their lack of service, and lack of respect for new customers, my wife was very displeased with the 20% charge for their poor attitudes. What is wrong with these people!!! My mother when she was young, could easily took care of more tables than these people. In the old days, little 5 foot tall ladies could carry a tray full of foods, and serve multiple tables with a smile, and earned their gratuity making people happy going out and come back asking for the same waitress. This place is not worthy of calling GuangDong Taste, should be renamed, WrongDon't Taste instead. Needless to say, I am not driving over an hour to this place although initially had intention to bring my dad here, if they are any good. No thank you!!! I should have gone with my first instinct, and leave. This is my first bad review ever given on Google. To those, who want good Cantonese cooking in Hampton Roads Virginia, go to YouTube and learn to do...
Read moreOn my day off I went to Guangdong Taste with my 2 year old son. If not for the fact that my son was already hangry I would have left. The hostess alone made me want to leave: the restaurant had all their small tables filled but there was about 10-15 large tables empty. When asked how many people were eating, I told her it was just us 2 and she frowned and didn't say anything, she kept looking around and went to help another customer first and called over another associate to ask what to do and they were clearly arguing to each other in muttered tones. I interrupted to ask if there was some sort of problem and she told me it was because she didn't have anywhere for us to eat. Mind you it was a Wensday at 1pm and the parking lot was nearly empty. I asked her if there was a problem with the big tables and she just huffed and the other lady told her to sit us at a big table. The waitress was our hostess and she took a long time to come ask for our drink orders, in fact after looking at the menu for a while I had decided what to eat. When I ordered a Mr.Pibb she told me they didn't serve it there but little did she know I could see the soda fountain from where I was and that they just gave some to another customer. I however didn't argue and asked what they did have and she said Pepsi, so I ordered Pepsi. Then I ordered 2 appetizers to share with my son and a dish from the lunch menu- I got interrupted and was told they weren't serving lunch anymore and it was just dinner. Again I didn't argue and ordered from the dinner menu- the price being about $15 in difference. I didn't mind though because I was sharing with my son. Though when I ordered she argued my son wouldn't like veggies and that I should order the meat instead. Most people's kids are indeed like that so I don't know if it was true advice or about price again, of course it was unwelcomed advice though because I know what my son likes more then any stranger. When I got my food a different worker gave it to me and when I got the check I got it from a 3rd worker. Most would assume they were understaffed but each of those workers weren't doing anything particularly busy and each one was also not on break. Also mind you we ended up having more interaction with the other people eating then with the actual staff. My trip was supposed to be a fun treat for me and my son and it turned into the worst interaction at a restraunt I've ever recieved. I felt unwelcomed and...
Read moreCome here a bunch of times. Reoccurring issue. Service. Good luck getting anyone to come to your table. Food comes out fast but you'll never see them again. Last time I went we ordered off the menu and I had written the stuff on my phone after seeing the menu. We ordered food like the wonton pork and shrimp soup. The waitress repeated that exact thing back to me. On my phone it even said "Wonton noodle soup pork and shrimp(not hong kong)". I never said Hong kong style out loud and neither did she. So I was very surprised to get the soup and taste it for it to taste absolutely horrible. We barely ate any it was so bad. We knew it was wrong and we got the bill we saw why. We were charged and given the Hong kong style. Despite never saying we wanted Hong kong style and she never repeated that back to me. And wouldn't you know it. Hong kong style also cost more money than the soup we had ordered. I don't know if it's common for them to swap out the soup and then bill you for something you didn't order but that's horrible. It tasted bad, wasn't what we ordered, and it cost more. The char siu, and chow fun were good though. But we ran out of water fast and never saw our waitress again. We just wanted to leave and one of the dish guys/food runners saw us looking bored waiting and got us boxes and check. I had to go up to pay and once I paid only then we saw her again to clean up the table. The time before that it took over 10 minutes for them to fix the issue with the rice. We ordered it and never got it but they billed us. Then we had to wait for them to come back so we could tell them, we told them and they brought over rice and charged for 2. We had to wait to get them to only charge us for 1. We told them and they had to leave again to fix it. For the small size of the restaurant you'd think you'd see them come to your table more. Food is good(usually), but service is...
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