Aago Indian/ Nepalese Restaurant & Bar — Restaurant in Virginia

I am very sad to post this review. I’ve been a loyal customer for over 6 years, dinning in and take out from both locations. As a Black man supporting other minority businesses I was just total disrespected today. I made my normal online order for myself and family, Upon picking my order up I received call from resturant to inform me that my order would be ready before scheduled pick up time. As I entered resturant, I gave my name letting male host that I was here to pick up online order. After patiently waiting for approximately 10 minutes male host hand over too me no thank you or anything. As I proceeded out of the restaurant the same male host follow behind me to ask if I was “DoorDash” . I was immediately confused but also felt disrespected as I initially communicated when I first entered the restaurant to the male host that I was picking up a online order giving my name in the process. I’m assuming that this was the same male host That called me to inform me that my online order would be ready before scheduled pick up time. I asked to speak to the manager she haphazardly address my issue with no Genuine concern that I felt the Offended by the customer service that I received. She barely listened and or even apologized. I have to say this is the last time that I will ever go out of my way to support this establishment regardless of the quality of food. If you are a minority pacifically “ “Black” aka Melanated Please do not spend your money here. The energy that I received from this particular visit after being a regular for years Is very disturbing and again I would...

We went straight to the bar to place an order To Go, the bartender/staff didn't seem too friendly,but I figured he was just busy taking calls & doing other things & said he'll be with us soon, so we asked for a menu, sat down & waited....we waited at least 15 mins, but he never came back, but another staff member called us to come over to a different section to place an order. 2 guys that placed an order after us were called over by the staff saying their food was ready (in about 10 minutes) we just figured ours was taking longer. Anyway, 25 minutes go by & my bf asked us how much longer. The cashier that took our order looked absolutely clueless! Then he looked at the take out orders & our order was sitting there for who knows how long!! They Never once told us our order was ready & had us sitting there for so long for no reason!! I asked how long it's been ready & you can tell he was a deer caught in headlights. He lied & said it was Just ready, No Way....my drink was warm & I could tell it's been sitting there. I asked for a straw for my drink & he said it's probably in the bag. Well, there was No straw, No napkins, No utensils, Nothing. One of the worst services I've ever received & they weren't even busy!! Also, the ladies in the kitchen were soooo loud, I definitely would not want to eat there. After trying the food, I would Never go back because the food wasn't even good they were very unprofessional....

I have been dying for samosas, so we were looking for a resturant to help with that. We were orginally going to go to a different restaurant, but I am glad we didn't. We hit a homerun at Aago Indian/ Nepalese Restaurant.

We ordered a dinner for two (non veg), I highly recommend it! Try a bit of everything. It came with soup starter, kebab appetizer, veggie choice, meat choice (we could pay extra for lamb shank and we ordered veggie samosa (one was fresher than the other)), and dessert. We had some issues with our waiter, he didn't seem sure of the menu, and at times he was not there to help clear the table of our many plates, but we were still impressed by the establishment.

The rest of the staff is very helpful and they are ready to help answer questions about the menu and food, and help clear the table.

The food was amazing!! We have had both Nepalese and Indian food many times, but this place is working with God. The meats were so tender and juicy. There was so much flavor packed into each individual piece that you get full staring at them. The Three Bean lentil soup was also freaking amazing, and my husband HATES beans, but he ate it all. We got the palak paneer as our veggie option, he thought it was too mushy, but I thought it was brilliant. Every item that came to our table was so amazing, that we began eating with our hands, skipping the middle man (fork). Every thing was singing a...