Chipotle Mexican Grill — Restaurant in Virginia

I went here today at 7:16 to get my normal chipotle bowl. Chicken, white rice, corn salsa, sour cream, and a little bit of lettuce. Always when I order I say, “can I get…please” ALWAYS! When going to choose my choice of meat, which was chicken the employee proceeds to give me around seven pieces of chicken. Scooping them shaking off the chicken! I understand that today was dress up in a Halloween costume and receive a $6 entree which I proceeded to do. But I feel that if I’m paying for a $3 bowl a $6 bowl or a $10 bowl that I should get my moneys worth. I asked for a little more meat and she said “extra” and I said yes. But not until I saw my receipt and it costed me $10. There was no point of me even dressing up to get a $6 entree. Which is what I came for with all due respect. Also when going to pay I went to scan as a chipotle member and the cashier a man gave me attitude. He has said $10 and said to click on the screen which I did and I said “excuse me what do you mean” and he gave me attitude saying that he said to tap my card or whatever I’m paying with.” And then I asked if the $6 worked with me scanning and he gave me attitude saying yes. I do now have a good full bowl that I’m goofily going to enjoy tonight but sadly eating it while paying $10 when it should’ve been $6. Just because I asked for a little more chicken that should’ve been provided the first scoop. Not the second. I hope you look over this and feel and consider what I’m saying with respect. I’m hoping for a refund of my $3.85 extra I payed! My extra tortilla was also forgotten. My tortilla that I payed for on the side. She asked if it was mine and I said yes. Yet it...

I've been a loyal customer for seven years and I am very disappointment on my last visit. I visited and ordered two bowls on October 14th 2024 at 7 pm. Depending on who serves you, they will SKIMP out on you. In the beginning, a kind lady with purple hair was helping me (she was great). However, when she handed the bowl to the next person (older Hispanic lady in her 50's) I asked for extra salsa (she didn't give much). Therefore I asked for more, but she barely gave me a scoop. I didn't want to argue any more so I moved on and asked for corn. She only gave me 1/3 of a scoop. I asked her for more and she gave me a little more that it basically made no difference. I knew at this point I could not just let it be. I am disappointed with how I was treated especially by one of the managers who just complained saying that I already got enough. If I was being unreasonable by asking extra everything, I would understand. This has been an issue with chipotles across the nation, they skimp out on you since they want to reduce expenses (resources, time cooking, ect.). However, as a customer, I believe we should get what we pay for. Shout out to the great employees that give modest amount. I do not plan on coming back for a while (if ever) due to this...

AVOID! AVOID! AVOID!! This is by far the worst Chipotle I have ever experienced. Everytime I go (ONLY ON THREE OCCASIONS) there out of something and they don't tell you until you get to the end of the line. I went one-time 30 mins before closing. The door was locked. I was like is the time wrong on the door. The boy swung the door open. I said are yall closed I can leave he said "we close in a couple minutes"..I said 30 mins right. The lady kept saying "can I help you loudly "as I simply didn't want to be an inconvenience if yall trying to leave early I will leave. She had an attitude and they were out of queso. Mind you they had broken down the whole area they were ready to go! 30 mins early smh LOL. Today was the last straw you made a freaking salad bowl. You knew you didn't have any dressing before the food came down the line. The cashier said "oh im out". Im like well i dont want a salad if yall are out. Who wants a dry salad. Then this guy said I found one throws it in the bag. Yall it's like less than a teaspoon. I said what is this? She looked me dead in the face and said that's a regular amount. The sevice is trash! The always are running out of stuff. The staff always have attitudes. Run...