Dodge's Southern Style — Restaurant in Virginia

Two star rating solely because of terrible management. This store has really went downhill with the new management that has been running it for the last good while, and that is such a shame. They have a good selection of items and drinks at an average price for the area, and a large coffee/slush and fountain drink area with rewards cards and 79 cent drinks. They also have a beer walk-in and lottery vending machi es. However... The parking lot almost always looks like a dumpster. The bathrooms are usually filthy. The coffee urns used to all always be filled, the floors and counters were clean, the machines were clean, the food was fresh and you could tell the oil for frying was kept up with.. This place was "your own home" clean. All that stuff is usually a disaster now and it seems the main staff are friendly, but more stressed. Some of these people have been there for years and I have never seen them have more 'bad days' or seem to be under pressure like they are now. I have witnessed the assistant manager there making very loud, innapropriate comments in front of customers, and continue conversations with employees while working the food case or ringing customers up. I have seen him loudly belittled employees in front of a store front full of people over a tiny, minuscule mistake, and he seems to be an overall very rude, snarky individual. Seems to do things as he pleases. However, I am not surprised as he was once higher up at one of our local sub shops and behaved the same way there.. To the point we just had...

I would give Dodge's Chicken 0 stars but I'm forced to leave one. We ordered last night through Grub Hub and were really excited to try it. Our food got delayed twice (30 minutes in total) and it was not a Grub Hub error. They forgot all of our sauces and an item that we had ordered. We ordered dinner roll as well and all of them were hard as a rock besides two. All of our chicken sandwiches were extremely dry and they didn't put pickles on a single sandwich. The tenders were acceptable however. It would've been nice to have sauces though, especially because we paid for them. The "JoJo Potatoes" were SO DRY. They're large however. I got 4 of them and could not finish them due to how dry they were. We ended up having to add some home fixins to the food we ordered to even finish the stuff we could, which is unacceptable given that we PAID for ready to eat food. I tried to call this morning (We ordered around 9pm and received our food around 1030p) as I was unaware it's a 24 hr gas station until I tried to find the phone number to call and speak with a manager and of course ALL PHONE NUMBERS DONT WORK. I truly feel we should get some sort of refund or something given the amount paid and the quality of food and now service (lack there of) given, but I'm willing to settle for this review since the location cant even have the decency to have a working...

Would rate lower if possible, awful management. Please do not come here. High than deserved prices and the worst management you can find. They will continue to lose employees and customers until they go out of business or new management is found. Hideous bathrooms, terrible service, and questionable food sanitation are what you'll find here. The area has better food and better gas stations so the good thing is you should never have to end up inside. The management has been rude at every interaction. Do yourself a favor...