They canceled my order even though it was submitted long before they closed and it was clearly not past any sort of cutoff time or the website wouldn't have let me place the order. Reading other reviews, it seems like they are just in the habit of canceling orders.
There's no food where I am, and I have no transportation or other options to get food tonight. Because they cover my zip code, Domino's website won't let me order delivery from the other locations that are open later even though they're the same distance away from me. This was my one shot to secure food to eat tonight. Now I get to go to bed hungry. Thanks!! I'll order Papa John's next time. And every time after that.
You just lost Domino's a lifelong customer. Seriously. I've ordered Domino's regularly for years, it's always been my first choice until now. I will never forget this. I will support your competitors from now on.
UPDATE: Ended up ordering Little Caesar's first thing in the morning and glad I did. So tasty, quick delivery -- if I had placed the same order at Little Caesar's last night, I would have gotten my pizza before closing time. They've got my business...
Ā Ā Ā Read moreThey never brought my order. I was watching the updates on the app go from order placed to prepping to baking to quality check to being delivered and as im waiting for it to say driver approaching it suddenly goes to Dig In! Like they delivered it And that was it. And on top of that They wouldnāt answer the phone when I tried calling but my card was still charged!!! I donāt have anything to eat for the day bc I donāt have a car to leave and now Iām out 30 dollars. Like I worked all day and All I wanted was a freaking pizza and now I gotta do all this blah customer service stuff. Just please at least give me my money back like cmon bro this is the pettiest...
Ā Ā Ā Read moreTerrible management. They delivered my order incorrectly, so I called for a refund. The manager wouldnāt refund the money without the food.......but, she said she wouldnāt send a driver out to pick it up. So I settled for a remade pizza and them to bring the missing marinara sauce. They brought the pizza.......not the sauce! Now, 2 hrs after my initial order they are bringing a cup of marinara and a new order of bread twists. Couldnāt send 1 driver to come get the food but, she has no problem sending 3 drivers to deliver one order. SMDH.
Update: They brought the sauce but, instead of bread twists, they brought...
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