Lobbibar — Restaurant in Virginia

I have literally never had worse service at any restaurant than this one. I sat down with some friends for a meal and only one server appeared to be on staff on saturday evening, and he was inattentive & forgetful. we were at the table for at least 30 minutes before we had any drinks in front of us, which the server had to come back and ask what we wanted again because he forgot as he was not writing it down. food was fine and orders were mostly correct, but we continued to sit and wait as the server had not come back to check on us at all or any of the surrounding tables after dropping off the meals. no drinks were refilled at all. many attempts were made to flag him down, he was nowhere to be seen. we ended up sitting and doing almost nothing besides waiting for a full 2 hours for a check and boxes, eventually one of our party gave up and went to the bar himself for a box. a discount was offered then they refused to apply it, and the drinks, according to the menu, were included in the meal price however the server charged us for every single one. absolutely terrible, i could have walked 10 blocks two ways and still had my meal faster with...

I had to leave a review because I ate here purely for convenience since I stayed at the hotel, but I was very surprised at the quality of the food. I got the impossible burger, which was probably the best burger I've had in a really long time. I am fine with beef but I thought the ingredients on this one sounded good, and I was not disappointed. I also got a cocktail with mango and tequila that was great. My husband ordered the chicken tenders and said they were great, seeming to be actually freshly made and not reheated frozen tenders. The server was attentive, friendly, and efficient, and our food came out quickly. I'd honestly eat here again even if I wasn't staying...

What a rip off. 231 dollars with gratuity for 2 people. Drinks were 25 dollars each. Frozen filet of rockfist was 40 and was served with rice, 3 cocktail olives and something else. WEIRD. I had the eggplant curry. Said naan was with it but only sliced, cold pita. (Same with hummus) A small scoop of rice, 2 carrotts, a ladle of eggplant curry, like 30 dollars for 1.50 of food 😵‍💫 AVOID THIS PLACE. Uber out somewhere. Hyatt knows your trapped and rips you off!!!!!!! I work in rest/hospitality and never leave a bad review, but this level of rip off was inexcusable. Server was wonderful...