Number one: never had their pizza specifically. Papa Johns is good in general.
Here's what happened: traveling north up Telegraph Road, there was a Papa Johns driver that was weaving between lanes without using a turn signal. Not a huge deal because terrible drivers abound in northern Virginia. We were going around a turn, however, and this driver covered the middle of both lanes. We beeped at him and were sort of frustrated that they were being so unsafe.
Then the crazy part happened.
At the next light, this person GOT OUT OF THEIR CAR and confronted us. It only lasted half a minute, but it was very shocking. I don't really care there are terrible drivers, and I don't get road rage. However, if someone beeps at you, you just deal with it, especially if you are intentionally driving aggressively. Never in my life has anyone ever physically accosted me in this manner.
I called and told on the driver, including the details of his car. Hopefully they do something about it. I am waiting for a call back from the...
Read moreThis location is the absolute worst! We ordered a basic pepperoni pizza to be carried out. We arrived 15 minutes after placing the order and sat for 45 minutes waiting for the pizza that was never handed to us. I watched as several pizzas were made and taken out to be delivered while ours was never made. The staff was very nonchalant and didn't seem to care at all that we were waiting for an order. There were a bunch of kids working there with some adults who were just sitting in the back. Two other customers came in complaining about their wait as well.Despite the fact that this is the assigned location for my neighborhood, I would rather not have Papa Johns at all than to order from this place again. I will NEVER order from this location and will inform my neighbors of the same poor customer service. The owner and/or manager needs to hire a completely new staff capable of...
Read moreWhen picking up my pizza from this location, it wasn't a problem. When I got home and started eating I realized they didn't put the extra sauce on my pizzas that I ordered. It wouldn't have been a problem if I had a regular amount of sauce, but it was a little bit of sauce. I don't like dry pizza. I called the manager to complain, but I could hear him in the background saying he didn't have time to take my call. I understand they get busy, but a regular employee wasn't going to be able to help me. The person who answered the phone told me that the manager couldn't come to the phone and if I could call back in 10 to 15 minutes. Why should I have to call back when I called in the first place. I already had to pick up my own pizza because they don't deliver to my area, so taking a phone call from a customer shouldn't be a problem. I won't be ordering from this Papa...
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