Rice King — Restaurant in Virginia

Tried this place twice now and my wife tried it separately and it was the same EVERYTIME. I believe in giving places a second chance and I’m sorry but no, never again. The food is NEVER hot always room temp at best unless you’re getting it fresh obviously. On a given day they’ll have about 15% of what they have listed available without having to wait, even during peak business times like lunchtime. The customer service is horrible. I’ve only ever been greeted with someone appeared rude, annoyed, or rushing to get you out of the store. It almost seemed like we weren’t wanted and sometimes order requests or just questions in general were blatantly ignored. Idk if there’s a language barrier causing communication issues or what but In total the wife and I have been there 3 times within this year and it’s the...

I ordered a DRAGON ROLL! A Dragon Roll is a spicy roll, yet as I walked in I thought they asked if I wanted sauce as there was none on the Dragon Roll yet, that would be what makes it spicy... but apparently she asked me if I wanted EEL sauce and I said yes... WHY WOULD I WANT A SWEET SAUCE ON A DRAGON ROLL!?

Once back to my office I better notice what sauce was used and that made it not a dragon roll at all, but a sweet pile of rice and fish, not my desire, and not having the time to leave the office and drive back I ate the bland $13 roll, however I will not be returning. Too much money for something you don't enjoy when you get it. I'll drive to Wegman's from now on when the craving...

Ok I'll definitely raise the rating but I know it was near the closing most likely a few hours to go before closing but the food was over cooked and can tell it was there for a bit. I've been here before they are a fantastic and before the pandemic food was constantly fresh. I know they can fix this definitely there a awesome place...