Subway — Restaurant in Virginia

I came into this establishment yesterday with my 6.99 footlong coupon. I had no issues with the services the young man who was behind the counter was very helpful and friendly. However, later on when I tried to eat my food the philly cheesesteak I got was very tough so I decided to bring back to the establishment the next day. Upon arriving to this subway, I was greeted by the manager who immediately had an aggressive tone about me returning the food. I had my receipt and the food as well all I wanted was another sandwich but not the philly. The manager rudely said she would have to call corporate in order for me to get another sandwich. Then proceed to tell me that I would have to pay a two dollar difference even though the coupon was for any footlong sub. After 20 minutes of the manager trying to get ahold of corporate she said she couldn't give me a refund (even though I just wanted another sandwich) and finally the other young lady started to make my food. However, the manager told her to only give me an 6 inch sub not the footlong that I paid for. I didn't want to continue with the back and forth so I just got the sandwich and left. I haven't been to this establishment in a long time due to your lack of professional management and it will be awhile before I come back. I would recommend going to Wawa which is directly...

If I could rate it any lower I absolutely would, this location is the most frustrating expierence I ever had.it seems that every time I come here for lunch or dinner there is a new employee that has absolutely no idea what he or she is doing, the managers are never around to help these employees and it seems the manager himself doesn’t even know what he’s doing.tonight we were over charged for the wrong sandwiches by the manager himself and the worst part is that the receipt doesn’t even tell you what you were charged for.we ordered a 6in steak and cheese, a footling steak & cheese and a large drink and somehow it came out to 21$ come to find out he tried to charge us for the ultimate steak & cheese even tho he just watched one of the new employees ruin my sandwich and make me a new one after he drowned my sandwich in a sauce I didn’t even request.ive said it before but this is absolutely the last time I will be coming to this store.please fix the problem so we don’t have to travel an extra 2 miles just to...

I have not been to subway in a long time and was given coupons so I went to this particular subway. I didn’t realize you couldn’t see them make your sandwich anymore and menu has changed since I’ve been there. So I asked questions regarding the sandwiches I wanted and got a little confused when I realize that I couldn’t see her making the sandwich. She tried to work with me and I appreciated that, and said “I wish I could see you make it” so then maybe I wouldn’t be asking so many questions. The manager who was sitting down in the lobby on his phone interjected and yelled “we don’t deserve your attitude” and when I tried to explain to him I haven’t been to subway in so long he over talked me and just got louder and louder. I began to feel threaded and started to cry. He watched me from the window while I cried in my cat because I was so shooken up about how he over talked and yelled at me. I would not eat here because the manager seems to just want to sit around and do nothing instead of being...