The Watering Hole — Restaurant in Virginia

I was so excited to come to this place after I saw they had live music. By the time we got there at 7:15 the first band was finishing and the dj was setting up. My husband and I are parents to 3 Kids and I met my other friend and her 3 kids up here to eat play pool and dance. We noticed that kids were not allowed after 9 and we were okay with that since it was 720 by then. The 9 of us walk in and wait to be seated and after waiting a few we decide to ask if we should seat ourself. The lady scoffs and says yeah where ever. My friend and I walk around to find a spot to fit 9 people as we walk next to the bar. A women comes out like whose kids are those!!! They can’t be alone. I politely tell her my kids dad is right next to them just out her view. She then proceeded to tell us kids should not be alone and they are not used to having kids that late… as I point out 2 other young children…. She states she will deal with them when she’s done, she leaves in a huff as we stare at each other like what just happened. She was so rude for nothing. We were going to be good business everyone was starving and I wanted a beer and a dance. We sat around with no sevices as the rude lady( found out later she’s the part owner) stared me down. I then tell another employee that she was very very rude and didn’t help as she reply’s… ohh well this is her place. Like it’s okay to treat a family of mixed ethnicity that way because she Owns the bar… As I was complaining she walks up like u know who I am? U know who I am? I’m part owner!!!! I then tell her well mrs. Owner lady you didn’t hVe to come up to me being rude and single me out Infront of my friends and family when we were just here to eat and have a good time and spend money. She stays in my face on purpose…arguing that she was NOT RUDE and she’s owner! (Which isn’t right because if you make ME FEEL some type of way u have to a acknowledge your wrong, do better, and keep it moving) I just continued to say thank u so much anyway I get it, u were rude to me, do better next time and have a great day. She stays in my face so long my friend ends up coming between us trying to deescalate the argument and she ended up arguing with the lady too. We asked for service and she said I’ll get on that but NEVER DID even though we were there long enough for our kids to play 2 games of pool.no drinks, no service NOTHING :( The whole time I was asking her to leave me alone she stayed in my face trying to antagonize me just to get me mad and kicked out her spot. I didn’t let her make me go that way! My husband also had to walk over after 10 plus times asking her to leave us be have a nice day. It was not late and it was so far from 9 she should have never needed to come over being rude. This is not a place to come if you’re hungry and wanting to listen to music or have children! This place is horrible and the owner should be ashamed of the way she just made me and my group feel. We don’t let things get to us… but after her bull we just went home and ate fast food. We stayed for 30 minutes after everything and let the kids play pool and...

Unless you are over the age of 62 and looking for the opposite of a good time, do not come here. Especially if you have a family with small children because despite saying so on their website, they are NOT a family friendly restaurant. It has a while since I've received such disgraceful service, my children and I walked around for over 5 minutes looking for a clean table while 2 waitress completely ignored our very existence and didn't clear any empty tables. The bathrooms were disgusting and a woman who represented herself as the "half owner not just a bartender" who smelled very strongly of alcohol and was seemingly antagonizing an African American customer in hopes of getting a reaction and being able to kick them and their family out. Absolute trailer trash behavior and Atmosphere. I am happy to report though, that we will NEVER be back there and will tell my associates who frequent the area to STEER CLEAR. ** RESPONSE TO OWNER: although you were not there, there was someone claiming to represent your establishment there ( a short, old white woman with dark hair) and if you would have actually checked your cameras you would have seen what I saw with my own eyes: that older woman who reeked of alcohol every time she past me, who kept stepping towards and arguing with a black woman with her large group of children saying things like "they need to be out by 9 and we will have you kicked out" even though it was 7pm and signs posted everywhere. The woman even had to tell the waiter to stop being aggressive as there was children around. You would have seen her husband step in between worker and his wife to finally get the worker to leave. You would have seen The family then sat waiting for a waitress or a menu and playing pool for over 30 minutes surrounded by empty dirty tables and when they received zero attention, they calmly left with their kids. Not a good look at all and actually made me very uncomfortable to witness coupled with the fact you, as the owner got on here and lied, me POST THE VIDEO AND AUDIO THEN!! anyone I know will NEVER be back to this hole in the ground so don't you worry. I hope you grow from this and continue to serve your community of all colors, better....

Go to this place eat their food have their drinks an absolutely outstanding establishment the atmosphere is welcoming the people are welcoming the service is phenomenal and the food tastes great. Kitchen was closed and I just came in and got side food chicken strips and cheese sticks and fries and everything was so amazing. It tasted like a restaurant food and not just like late night bar food is so good And I didn't tell them this when I came in but I went to the emergency room in an ambulance this morning because I have an autoimmune deficiency and my job has been workplace harassing me on a level that is literally wearing my body down and it is very psychologically and emotionally abusive the way that they are lying and gaslighting and I can't do anything about it and I amworking is so hard my body finally just can't keep up and I got sick with infection and fever so bad I finally called the ambulance when I got back to my hotel they had to literally put an IV of antibiotic straight into my system. Natural I left the hospital came back to my hotel room went to sleep I woke up cuz I work nights I woke up and it was like midnight I called place after place after place and nobody was serving food anymore and then I called the watering hole and she's like yeah we'll serve for about another 30 minutes I was like sweet I'm 5 minutes away Google maps decided to take me on a roundabout like scenic route I think Google maps drinks on the side and doesn't tell anybody so it took me like 15 minutes to get thereI get there and they made me food they gave me drink and they were so f** pleasant like their customer service is an example for the rest of the world to look on and practice from thank you so much for being alive you guys the food was great I know the picture I posted kind of looks like David hasselhoff eating a cheeseburger but it's cuz I'm tired I just woke up again pull my food back out reheated it tastes great thank you so much again...