Tropical Smoothie Cafe — Restaurant in Virginia

Not too much to speak on, let’s me just say this had 9 employees working, took approximately 4-5 minutes of me waiting to see if I had been helped with nobody in line. Next 3 individuals came in after me and placed orders after I waited approximately 20 minutes afterwards and had theres before me. When ask about my order got attitude from one of the employees saying they working on it and got the excuse one customer drink was done because she got mad. So I guess if I placed my order first I should have to wait after them cause of that and be okay with it because of that, To make it even worse my order wasn’t even in the process of being made when I went to look. I just got my money back after waiting for that period of time for nothing. My advice is if there is more than 6 customers and you see like 5 of their employees just chit chatting and not one comes to help you place your order just turn around and leave, I’ve been to this spot multiple times, but this location has went down in quality and service since I moved here...

This is the best Tropical Smoothie place that I have had a privilege to visit. The customer service is outstanding. I’m always greeted with a smile , no matter what employee. I’ve been to several other tropical smoothie establishments none of them match up to this one. Their smoothies are excellent, and always well-made. I’ve tried several other tropical smoothie establishments this is by far the very best one that I’ve visited the other smoothies that I’ve tasted at the other establishments are watered down with not much flavor. This is by far my favorite tropical smoothie establishment to visit. Great staff, great service ,great product. Outstanding staff members, Sonia, Nicole, Emma, and Yamileth consistently provide excellent customer service!! They make this Tropical Smoothie the...

every now and then I’ll have an appointment in Dumfries in the morning. I make sure I stop by this tropical smoothie on the way. They are quick, they’ve never made a mistake on my drink, and the energy is always amazing. The same lady is normally the cashier. She’s always smiling, pleasant, and is sure to greet you before you leave. The very few minutes that you are there you will always notice healthy exchanges in conversation and leadership amongst the staff. This location and the location across from Forest Park high school should definitely be examples of how some of the other locations and smoothie businesses should run. FYI The location on Smoketown is horrible whether day or night. I stopped going, but They could use some leadership or management training from...